Dana Dragomir

Communications Officer at CPATA - CABAMC
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Contact Information
us****@****om
(386) 825-5501
Location
Gatineau, Québec, Canada, CA
Languages
  • English Bilingue ou langue natale
  • French Bilingue ou langue natale
  • Romanian Bilingue ou langue natale
  • Spanish Compétence professionnelle limitée

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Dan Boyer

It is with great pleasure that I write this letter of recommendation for Dana Dragomir whom I worked with closely for a number of years at Dawson College. In my capacity as the Coordinator of Student Services, I had the opportunity to work on many projects, events and committees with Dana and was always impressed with her professionalism and the quality of her work. In terms of committee work, Dana was always an active member and contributed her ideas and creativity to whatever the committee was tasked to accomplish. Dana is collegial in her approach, is an active listener and appreciates the input of others. She would routinely review, at the conclusion of a meeting, the various tasks assigned to her to accomplish by an established deadline and always met these expectations. I also had many opportunities to work individually with Dana on specific projects for the promotion of various activities, information and services for students. Dana was always in tune with the best ways to reach out to our student population and is well versed in the latest trends in social media and communications. Once again, her ideas were creative and were always well received by the students and staff. Dana has proven herself to be a valued asset to our team at Dawson College and will be missed. Her many contributions were very much appreciated by everyone who worked with her. Her quality of work was excellent, she has a keen sense of humour, was easy to work with and always appreciated the feedback from others. Dana is a pleasure to work with and many people looked forward to a project when they found out that Dana would be a part of it. I think that Dana Dragomir would be an asset to any organization and I would not hesitate to recommend her. Please feel free to contact me should you require any additional information. Dan Boyer Coordinator of Student Services Dawson College

Chloe Perelgut

Dana is fantastic as a bi-lingual digital and social media specialist. Not only is she cognizant of the client and their needs, she also has the ability to assess any situation and find the right message and communication with the community she is servicing. Dana is a fantastic addition to any impact project, able to switch jobs on the fly and address needs on a moment-to-moment basis. She is never afraid to step in and do something for the first time and always with a huge smile and a positive attitude.

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Experience

    • Canada
    • Public Safety
    • 1 - 100 Employee
    • Communications Officer
      • nov. 2021 - - aujourd’hui

      The College of Patent Agents and Trademark Agents is the public interest regulator of patent agents and trademark agents in Canada.• Led communications for a brand new, federal regulator• Established communications strategy, policies, budget and plan for the organization • Oversaw freelance web, graphic design, digital marketing and translation resources• Instituted cohesive branding for the College• Produced the inaugural Annual Report, a monthly e-newsletter and social media content• Created communications campaigns around key initiatives • Maintained the College’s bilingual website• Performed governance duties like assembling Board packages

    • Canada
    • Higher Education
    • 500 - 600 Employee
    • Communications Officer
      • sept. 2017 - nov. 2021

      Dawson College is Québec's largest CEGEP, with 49 programs and profiles and over 10,000 students.• Conceived and implemented strategic communication plans• Oversaw content production for print and digital mediums • Managed the College's digital communication channels• Consulted with the IT team to improve website user experience• Liaised with media contacts to secure press coverage• Participated in the organization of large-scale College events • Advised the Dawson Foundation on charitable initiatives

    • Canada
    • Advertising Services
    • 1 - 100 Employee
    • Digital and Social Media Specialist
      • juin 2016 - sept. 2017

      Innovate by Day is a boutique digital agency specializing in the Canadian film and television industry.• Acted as project lead on digital initiatives for various brands• Conceived original and impactful campaigns for social media• Oversaw online strategy and built editorial calendars• Created bilingual, engaging content, translating between French and English• Participated in the production of video content • Crafted original blog posts for the corporate blog• Used Hootsuite to interact with online communities • Optimized email marketing and social advertising campaigns• Executed print advertising opportunities• Generated and interpreted analytics using Social Report• Coordinated a cross-country impact marketing tour in 20 major locations• Undertook video editing and graphic design tasks

    • Canada
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Social Media Coordinator
      • sept. 2015 - janv. 2016

      UGroupMedia manages the Portable North Pole brand, a global leader in digital Christmas experiences, with interactive videos, TV shows and game apps. • Planned content strategy and editorial calendar in 3 languages (English, French and Spanish)• Created content for the blog and social media channels, engaging with 700,000+ followers on Facebook, Twitter, Youtube and Google+• Scheduled and managed posts using Sproutsocial for multiple global territories • Orchestrated a twitter frenzy that generated 60 million hashtag impressions and trended on the USA home page• Performed a complete audit of the Google+ page and increased engagement by 400%• Generated and interpreted analytics reports using Mention, Google Analytics and Sproutsocial• Designed visual assets such as banners and logos in Photoshop for partners and affiliates• Managed PR initiatives, assuring 50+ articles by key influencers promoting the brand• Undertook copywriting of website content and marketing materials• Translated between English and French as necessary

    • Canada
    • Retail
    • 300 - 400 Employee
    • Customer Service Representative & Tea Guide
      • févr. 2014 - sept. 2015

      DAVIDsTEA is the top tea retailer in Canada, a fast-growing and fun-loving brand with a mission to make every customer experience exceptional.• Responded to 100+ customer inquiries daily via email and phone • Communicated with stores, warehouse and other departments to resolve customer concerns • Used Microsoft Dynamics CRM software to trouble-shoot loyalty card issues • Created content for a training manual for new employees (flow charts, example responses, etc).• Offered suggestions regarding marketing content and website functionality• Acted as team leader, coaching and overseeing recruited staff• Kept detailed documentation of interactions with customers using Excel• Prepared annual departmental financial reports • Communicated effectively with various departments to resolve customer concerns • Optimized sales through e-commerce platform

    • Blog Writer, Editor & Photographer
      • 2011 - 2013

      The Montreal Restaurant Club promoted the discovery of fine and affordable dining to the international student population of Montreal, offering discounts to members. • Produced blog articles and high-quality food photography featuring local restaurants• Participated in management of the blog, including scheduling and publishing posts• Assigned tasks to staff writers and ensured their timely completion • Selected and edited pieces written by colleagues for content and brand tone• Scheduled restaurant visits and interviews with managers/owners

    • Primary and Secondary Education
    • 1 - 100 Employee
    • Special Educator
      • 2011 - 2013

      St. George's is a Montreal high school committed to tailored education in an inclusive and supportive environment. • Worked one-on-one and with groups of learning-disabled teenagers to offer academic support to students of various clinical populations and ages• Conducted intake interviews and assessed learning needs of students• Developed personalized study programs based on psychoeducational assessments• Scheduled sessions and billed parents• Wrote reports on the progress of students based on detailed notes• Acted as a reader during government-mandated examinations• Led and participated in meetings with staff and parents• Upheld positive therapeutic and professional relationships with patients, parents and support staff• Maintained at all times the confidentiality of sensitive information

Education

  • HEC Montréal
    Certificate, Marketing Management
    2015 - 2016
  • McGill University
    Bachelor’s Degree, Psychology and English Literature
    2008 - 2012
  • Additional Training
    Marketing
    -

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