Experience

Office of the Secretary of Defense

• United States
• Defense and Space Manufacturing
• 400 - 500 Employee

• Government Information Specialist

  • Mar 2020 - Present

  Support necessary FOIA administrative functions such as scanning documents; transporting paper files within the building for review, and uploading files to the existing databases. Support FOIA administrative functions by searching existing document stores to discover documents and records which are responsive to FOIA requests. Migrating file documents and material to the appropriate folders. Updating a daily metric spreadsheet case files in addition to monitoring their page count. Receive, analyze, and process Freedom of Information Act and Privacy Act requests, while ensuring compliance with FOIA laws, regulations and policies. Review and analyze FOIA requests to determine which materials and documents can be released. Research, interpret, and analyze legal issues, records policy, internal procedures; statutes and precedents to make recommendations and determine whether responsive records are complete. Process FOIA records using automated processing systems.



U.S. Immigration and Customs Enforcement (ICE)

• United States
• Law Enforcement
• 700 & Above Employee

• FOIA Analyst

  • Nov 2019 - Mar 2020

  Provide responses to FOIA and Privacy Act requests; data entry; annual backlog reduction support; and correspondence preparation. Manage the receipt, distribution, and tracking of incoming FOIA request. Provide written/oral responses to inquiries regarding the FOIA from other federal/state/local agencies. Prepare letters and other correspondence in support of FOIA/Privacy Act actions and upload all of the correspondence into the FOIA tracking system. Review all information generated in response to FOIA requests/appeals and redact any information that is exempted under the FOIA or must be withheld in accordance with the Privacy Act Ensure all final responses received for FOIA requests are entered into the tracking system. Provide research and analysis in support of FOIA policy development, implementation, and/or the status of specific FOIA requests/appeals. Convert all hard copy records (to include correspondence, responsive records, and final responses) into electronic files to be saved in the FOIA tracking system. Review and process any portions of the responsive records that may be required to be released to appellants in response to their appeal.



Defense Information Systems Agency

• United States
• Computer and Network Security
• 1 - 100 Employee

• Program Analyst

  • Apr 2019 - Nov 2019

  •Delegate tasks to team and assure tasks are completed by the deadline •Ensure goals are met in areas including customer satisfaction, quality and team members performance •Provide training and support for team members •Produce accurate and timely reporting of deliverables •Assist with managing the Integrated Master Schedule (IMS) •Review minutes and track and close out action items in a timely manner •Provide support to Program Management Office (PMO) via the use of DISA tools •Provide and communicate IMS status report with Program Managers, Chief Engineer and Tech Leads for Critical Path Meetings •Support maintaining program task lists, administratively support meetings, i.e. set up, conference calls, and presentations ran by Program Managers, Chief Engineer, Tech Leads and other members of the PMO •Update, manage, and analyze proposed schedule changes providing Program Managers and Tech Leads with an assessment of impacts to the IMS in accordance with programs and projects



U.S. Department of State

• United States
• International Affairs
• 700 & Above Employee

• FOIA Analyst

  • Jul 2018 - Jun 2019

  •Perform data entry, maintenance and basic administrative functions such as document scanning and conducting research related to the FOIA •Enter requests, responsive records and supporting documents into the FOIA database and tracking system •Maintain a log to track requests for responsive records and send reminders to program staff when response is not provided within the designated timeframe •Identify information owners, collaborate with internal and external offices, and refine requests in a manner that will fulfill the requestor’s intended purpose •Access, input, search, manipulate, retrieve, and output data and information using the internet, email, computer database software, computer operating systems and software applications •Research problems and review issues related to FOIA requests, clarify issues and evaluated the need for additional information •Identify and apply appropriate FOIA exemptions for non-releasable information •Reviews outgoing FOIA responses to ensure proper coordination and compliance with FOIA regulations •Initiates personal contact with requesters for clarification of request as required and discuss availability of documents, as appropriate •Respond to public and official requests for review and release of classified and/or sensitive information under the FOIA, PA, or Mandatory Declassification Review



Insight Global

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Project Support Specialist

  • Feb 2018 - Apr 2018

  • Collaborate with technician and deployment teams to successfully migrate Windows 10 onto new devices • Establish and maintain a positive relationship with customers, deployment and technician teams, to ensure that appropriate schedules are developed to meet the needs of stakeholders • Interface with business area leads to coordinate scheduling • Create and maintain inventory of government devices using an Excel spreadsheet • Input and update inventory using SharePoint • Attend relevant meetings and provide summaries and reporting as required • Analyze, monitor and report on project migration status • Assist with day-to-day administration operations in relation to multiple projects, under the direction of the Project Managers



Executive Office for Immigration Review

• United States
• Government Administration
• 100 - 200 Employee

• Management Analyst

  • Aug 2016 - Nov 2017

  • Manage the front desk providing assistance and interacting with immigration attorneys, representatives and a diverse public inquiring about immigration court procedures, briefs, motions, extensions and case status • Receive the incoming mail containing charging documents, Notice to Appears (NTAs), Change of Venue (COVs), Asylum Applications, motions, pleadings, evidence, etc. • Review legal documents such motions, pleadings, evidence, etc., and examine the documents for completeness of information according to practice manual • Provide assistance to the Department of Justice (DoJ), local and federal law enforcement agencies, i.e., Department of Homeland Security (DHS); Office of Chief Counsel (OCC), Immigration and Customs Enforcement (ICE) and U.S Citizenship and Immigration Services (USCIS). • Implement the rules and guidelines of the Immigration Court Practice Manual • Assist immigration judges and legal assistants prepare for hearings and court proceedings and provide support to other legal staff as needed • Produce a variety of legal documents, correspondences, reports and other related legal materials, utilizing automated office software • Organize and track files from Records of Proceeding (ROP) and make them available and easily accessible to judges and legal assistants • Produce and post daily dockets • Retrieve and order files from the Federal Records Center (FRC) • Create and manage the office filing system for received Notice to Appears (NTAs) and Change of Venues (COVs); Examine and process charging documents which are voluminous and complex in format • Review incoming documents/files and determining the need to create or reassemble a Record of Proceeding (ROP) file and process a variety of legal documents • Conduct extensive searches for case information applying comprehensive legal regulations, specialized techniques, and procedures

• Passport Services Associate

  • Apr 2014 - Aug 2016

  • Providing assistance to the Department of State (DoS) and local law enforcement agencies, Immigration and Naturalization Service (INS), border control agents, paralegals, and the Forensic Document Laboratory (FDL) • Adhering to Federal Privacy Act laws in order to maintain consistent internal security • Utilizing the Treasury Enforcement Communications System (TECS) to accurately input information for passport applications and revoked passport information • Tracking and processing requests for passport records and other document management by using various databases, DS-64s, PIERS, CLASP, PRISM, and TDIS-PD, in accordance with the FOIA and/or the Privacy Act • Submitting and monitoring reports of various criteria to appropriate entities • Acting as a liaison in order to promote smooth transitions between citizens with imminent travel needs and U.S. passport agencies by accurately completing clerical duties • Effectively communicating with top level agency officials via email and phone, daily • Creating official documents that are used for final products, meetings and other engagements • Performing regular audits of internal databases • Reviewing and critiquing all outgoing documents for format, spelling, grammar, completeness, data accuracy, and image quality assurance • Creating and managing the implementation and organization of an office filing system • Providing adequate customer service and processing support