Experience

Abyssinian Baptist Church

• United States
• Religious Institutions
• 1 - 100 Employee

• Volunteer

  • Jan 2017 - Present

  Included short term roles at the Abyssinian Development Corporation. Included short term roles at the Abyssinian Development Corporation.



Columbia University Center for Career Education

• United States
• Higher Education
• 1 - 100 Employee

• Career Resource Center Coordinator

  • Dec 2014 - Aug 2016

  • Recruited, trained, and supervised 10 graduate and undergraduate SEED Program interns (Student Educational and Experiential Development Program) responsible for providing client customer service and utilizing client relationship management technology at the Career Resource Center (CRC)• Successfully collaborated with team members to convert in person presentation style training modules into 9 online recorded training webinars for the SEED Program Onboarding and Training program• Coordinated all activities pertaining to the Career Resource Center (CRC) with the Senior Associate Director of Administration and Planning as Supervisor• Oversaw the CCE Conference Room, scheduling appointments, and programs from CCE staff • Managed schedules and resources for sixteen Career Counselors using a client relationship management application, Microsoft Dynamics CRM 4.0• Compiled and analyzed client usage data to assess month-to-month trends and changes over academic years• Attended bi-weekly counseling team meetings• Created counseling schedules for various CCE services and events such as Quick Questions and Power Half Hours• Scheduled the late night counseling rotation (Wednesdays) for the Career Development teams and coordinated the scheduling process for special CCE counseling initiatives such as Mock Interview Nights. • Assisted the Senior Associate Director of Marketing in building the weekly undergraduate and graduate newsletters (Master's and PhD) using Tinderbox and Wildfire • Assisted the Senior Associate Director of Marketing and Counseling team with online calendar updates and basic website updates through CCIT's Sundial and Drupal applications• Served as Work Exemption Program Committee member each summer and semester evaluating applicant materials for competitive funding for unpaid experiential opportunities in lieu of on campus work-study Show less

• Employer and Alumni Relations Assistant

  • Sep 2014 - Dec 2014

  • Full time temp role thankfully turned to successive full-time permanent role as Career Resource Center Coordinator• Reception area customer service assistance for a high volume office that manages employer, student, and alumni resource requests through phone, email, and daily walk-ins• Maintained interview rooms and conference room and prepared rooms for events related to the on-campus recruiting program• Assisted with approval and maintenance of job postings and interview scheduling in LionSHARE, the online job posting and application platform for students of five schools within Columbia University• Assisted with employer outreach calls and emails to pitch career fair and networking event attendance Show less



United Family Healthcare

• China
• Hospitals and Health Care
• 400 - 500 Employee

• Human Resources Intern

  • Jun 2013 - Aug 2013

  • Compiled part time physician payment schemes from both the Beijing and Shanghai hospital databases on an MS Excel master file in order to improve and standardize UFH’s compensation and benefits structure • Shadowed one interview conducted by the HR Manager • Assisted the Recruitment Manager in phone interviews to assess English language level of applicants • Created informational internship recruitment packet for prospective interns using MS Word • Shadowed the Training and Development Department for 1 week • Shadowed a two day etiquette training program for employees • Co-facilitated the Training and Development Department’s “English Corner” session, a conversational workshop geared toward helping native Chinese speaking employees with their English speaking skills • Internship was a part of the Columbia Experience Overseas Program headed by the Columbia Center for Career Education Show less



National MS Society

• United States
• Non-profit Organizations
• 700 & Above Employee

• Human Resources Intern

  • Sep 2012 - Dec 2012

  • Administrative assistance including personnel and benefit file cabinet maintenance • Benefits data maintenance using MS Excel • Coordinated and printed labels for mass mailings using MS Word mail merge • Created forms for HR staff using MS Excel and Word • Administrative assistance including personnel and benefit file cabinet maintenance • Benefits data maintenance using MS Excel • Coordinated and printed labels for mass mailings using MS Word mail merge • Created forms for HR staff using MS Excel and Word



Double Discovery Center at Columbia College, Columbia University

• Lead Tutor

  • Sep 2012 - Dec 2012

  • Set up area for two hour tutoring sessions (all books, materials, calculators, and attendance sheet)• Ensured that all students and tutors remained on task

• Residential Teaching Assistant, Upward Bound Summer Program

  • Jun 2012 - Aug 2012

  • Intensive six-week summer program for NYC high school students during which they took classes for academic credit and preparation for the standardized NYS Regents examinations• Served as a mentor, team leader, and advisor to a residential team of eight 12th grade young women• Assisted a teacher in two global history classes and one United States history class, each consisting of 10-20 local high school students• Planned and prepared materials such as study guides, educational videos, and review sessions for daily recitation sessions • Co-supervised and co-coordinated the photography club, track physical education club and academic and personal advisories Show less



Department of Italian, Columbia University

• Greater New York City Area

• Administrative Assistant II - Federal Work-Study

  • Sep 2011 - May 2012

  • Scanned and photocopied course materials for professors • Answered phone calls • Assisted students, faculty, and university employees who came to the office with departmental questions and/or concerns • Created and posted departmental flyers in various buildings on campus • Scanned and photocopied course materials for professors • Answered phone calls • Assisted students, faculty, and university employees who came to the office with departmental questions and/or concerns • Created and posted departmental flyers in various buildings on campus



Ruffalo Noel Levitz

• United States
• Higher Education
• 700 & Above Employee

• Columbia University Student Non-Profit Telefundraiser

  • Mar 2011 - Aug 2011

  • Cold called the homes of alumni, friends, and family to facilitate donor participation in the Columbia University Annual Fund • Worked at best to achieve personal and team statistical fundraising goals during each shift • Handled confidential alumni records and financial data for Columbia’s undergraduate and graduate schools • Cold called the homes of alumni, friends, and family to facilitate donor participation in the Columbia University Annual Fund • Worked at best to achieve personal and team statistical fundraising goals during each shift • Handled confidential alumni records and financial data for Columbia’s undergraduate and graduate schools



Columbia University

• United States
• Higher Education
• 700 & Above Employee

• Residence Hall Aide - Federal Work-Study and Casual

  • Sep 2010 - Aug 2011

  • Stationed at security desk in various residence halls • Maintained the safety of the university by swiping in the persons allowed in various residence halls • Ensured that all records of persons entering the building were intact and accurate at all times • Stationed at security desk in various residence halls • Maintained the safety of the university by swiping in the persons allowed in various residence halls • Ensured that all records of persons entering the building were intact and accurate at all times



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Cashier

  • Mar 2010 - Jun 2010

  • Completed customer service monetary transactions for McDonald's customers in a high foot traffic tourist area near The Empire State Building • Served customers of varied languages and cultural/geographical backgrounds • Completed customer service monetary transactions for McDonald's customers in a high foot traffic tourist area near The Empire State Building • Served customers of varied languages and cultural/geographical backgrounds



NYC Department of Health and Mental Hygiene

• United States
• Hospitals and Health Care
• 700 & Above Employee

• High School Aide

  • Aug 2009 - Jun 2010

  • Installed programs into handhelds for Pest Control inspectors to use during their inspection rounds in restaurants • Scanned paper work and entered data into MS Excel • Helped troubleshoot technical bugs on the newly launched Rat Information Portal, a database used to track pest control operations • Spent a day with Research Scientist doing field work by assisting in the counting of rat burrows in sewers of a specific area of NYC • Installed programs into handhelds for Pest Control inspectors to use during their inspection rounds in restaurants • Scanned paper work and entered data into MS Excel • Helped troubleshoot technical bugs on the newly launched Rat Information Portal, a database used to track pest control operations • Spent a day with Research Scientist doing field work by assisting in the counting of rat burrows in sewers of a specific area of NYC



Manhattan Center for Science & Mathematics

• Greater New York City Area

• Teacher’s Assistant for Freshman Seminar Course

  • Oct 2009 - Jan 2010

  • Assisted Teacher once a week by helping to administer lessons geared toward making the transition from junior high school to high school easier for freshmen • Served as a role model for thirty high school students in this Freshman Seminar class • Assisted Teacher once a week by helping to administer lessons geared toward making the transition from junior high school to high school easier for freshmen • Served as a role model for thirty high school students in this Freshman Seminar class



NYC Department of Finance

• United States
• Government Administration
• 500 - 600 Employee

• Summer High School Intern

  • Jun 2008 - Aug 2008

  • Answered customer’s inquiries at front desk • Prepared customers for adjudication and arbitration of parking tickets by providing them with the paperwork needed before seeing a judge • Answered customer’s inquiries at front desk • Prepared customers for adjudication and arbitration of parking tickets by providing them with the paperwork needed before seeing a judge



NYC Department of Finance

• United States
• Government Administration
• 500 - 600 Employee

• Summer High School Intern

  • Jun 2007 - Aug 2007

  • Answered customer’s inquiries at front desk • Prepared customers for adjudication and arbitration of parking tickets by providing them with the paperwork needed before seeing a judge • Answered customer’s inquiries at front desk • Prepared customers for adjudication and arbitration of parking tickets by providing them with the paperwork needed before seeing a judge



NYC Department of Finance

• United States
• Government Administration
• 500 - 600 Employee

• Summer High School Intern

  • Jul 2006 - Aug 2006

  • Assisted with distribution of outgoing mail • Assisted with distribution of outgoing mail