Dana Olsen
Regional Account Manager at EPC, Inc- Claim this Profile
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Bio
Experience
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EPC, Inc.
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Regional Account Manager
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Apr 2015 - Present
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities. Elevated account management by predicting potential competitive threats and outlining proactive solutions. Renegotiated contracts with expiring accounts to continue relationships. Ensured total customer satisfaction through effective communication and quick problem solving. Very knowledgeable of IT industry. Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities. Elevated account management by predicting potential competitive threats and outlining proactive solutions. Renegotiated contracts with expiring accounts to continue relationships. Ensured total customer satisfaction through effective communication and quick problem solving. Very knowledgeable of IT industry.
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Sigma Supply of North America, An Envoy Solutions Company
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United States
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Packaging & Containers
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100 - 200 Employee
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Account Manager
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Mar 2010 - Mar 2015
Developed and maintained large accounts through persistence, relationship building and excellent customer service. Managed inventory for all clients. Developed negotiating skills with vendors for clients' benefit. Developed and maintained large accounts through persistence, relationship building and excellent customer service. Managed inventory for all clients. Developed negotiating skills with vendors for clients' benefit.
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Pottery Barn
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Sep 2007 - Jan 2010
Assisted customers with the purchase of furniture and accessories for their home, as well as ensured their experience with Pottery Barn was pleasurable beyond their expectations. Assisted customers with the purchase of furniture and accessories for their home, as well as ensured their experience with Pottery Barn was pleasurable beyond their expectations.
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Freeman Company
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United States
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Events Services
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700 & Above Employee
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Exhibitor Services Representative
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Mar 2008 - Aug 2009
Assisted exhibitors in acquiring their booth and all the necessities for their booth space at conventions and trade shows across the US. Learned extensive knowledge about trade shows and conventions and was able to answer any questions about the event itself, as well as provide detailed information about all aspects of exhibiting. Assisted exhibitors in acquiring their booth and all the necessities for their booth space at conventions and trade shows across the US. Learned extensive knowledge about trade shows and conventions and was able to answer any questions about the event itself, as well as provide detailed information about all aspects of exhibiting.
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Education
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University of West Florida
Bachelor of Science (BS), Elementary Education and Teaching -
TISOH- The International School of Hospitality
Certification, Conference Management and Event Planning -
Gordon College (GA)
Associate’s Degree, Business Administration and Management, General