Dana Melnyk

Customer Success Partner at Lambda Team
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Contact Information
Location
Dnipro, Dnipropetrovsk, Ukraine, UA
Languages
  • English Full professional proficiency
  • German Elementary proficiency
  • French Professional working proficiency
  • Ukrainian Native or bilingual proficiency

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Experience

    • Ukraine
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Success Partner
      • Apr 2021 - Present

      Among my daily responsibilities are: • Bridge the gap between potential clients and talented developers, ensuring their business demands are met and exceeded. • Facilitate seamless communication with foreign clients, enabling effective collaboration and fostering strong relationships. • Identify new project opportunities aligned with team objectives, leveraging market insights and industry knowledge for impactful growth. • Cultivate positive working relationships with key clients, understanding their unique needs, and delivering exceptional service. Show less

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Sales Manager
      • Apr 2019 - Present

      Working as a Sales Manager at WebWizards.inc I was responsible for: – Lead Generation: Proactively identifying and researching potential clients and leads in the web development market. – Prospecting: Reaching out to potential clients through various channels like emails, phone calls, social media, and networking events to introduce WebWizards Inc. services. – Client Meetings: Scheduling and conducting meetings with prospective clients to understand their needs and present WebWizards Inc.'s solutions. – Sales Presentations: Preparing and delivering persuasive sales presentations tailored to clients' requirements, highlighting the company's strengths and offerings. – Proposal Creation: Collaborating with the development and design teams to create detailed project proposals and quotes for clients. And, of course, customer support. Show less

Education

  • Taras Shevchenko National University of Kyiv
    Master's degree, International Business
    2019 - 2021
  • Dnipropetrovs'kij Nacional'nij Universitet
    Bachelor's degree, Political Science and Government
    2015 - 2019

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