Experience

Sugar Bowl Resort

• United States
• Travel Arrangements
• 1 - 100 Employee

• Ticket Supervisor

  • Oct 2021 - Present

  -Provide on-going job performance and feedback, coaching and training to staff -Complete mid-season performance reviews for staff members in conjunction with Supervisor(s) and Manager -Close and balance multiple point of sale locations on daily basis -Monitor season pass sales to ensure great customer experience -Handle guest issues in a courteous and helpful manner -Maintain a good working relationship with other departments -Assist with training and support of other departments including rental shops and ski/board school -Process thousands of pass and ticket products over the course of the season -Manage customer issues received via phone, email and in-person -Process online sales -Continue to improving customer profiles in RTP -Communicate issues to manager in a timely manner -Other duties as assigned by the department manager Show less



Sugar Bowl Resort

• United States
• Travel Arrangements
• 1 - 100 Employee

• Ticket Lead

  • Nov 2020 - Apr 2021



Blumhouse

• United States
• Entertainment
• 100 - 200 Employee

• Production & Development Intern

  • Jul 2019 - Aug 2019

  Job responsibilities: - daily coverage reports on screenplays, books, etc. - shadowing executive meetings - creating a micro-budget ($0) short film for the Intern Film Festival Job responsibilities: - daily coverage reports on screenplays, books, etc. - shadowing executive meetings - creating a micro-budget ($0) short film for the Intern Film Festival