Experience

Solugenix

• United States
• IT Services and IT Consulting
• 500 - 600 Employee

• Sr. Account Manager

  • Nov 2019 - Present

  Solugenix provides best-in-class technology & process for enterprise growth. Our core competency is providing systems and structures your company needs to handle the vast array of operational challenges that come your way. As an Account Manager, I am responsible for ensuring a successful delivery of technology support to multi-unit retail outlets. I act as a liaison between Solugenix, retail headquarters, franchisees, and 3rd party solution providers. I facilitate efficient incident management and partner with users to continually evolve the store and customer experience. Show less



SEI LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Account Manager

  • Apr 2015 - Nov 2019

• Customer Care Supervisor

  • Jul 2009 - Mar 2015

• Senior Customer Care Professional

  • Jul 2004 - Jul 2009

• Customer Care Professional

  • Jan 2002 - Jul 2004