Dana LaCoste
Customer Success & Project Manager at Mercado- Claim this Profile
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Topline Score
Bio
Adam Sherman
In addition to expertly adapting to each new role and becoming a valuable resource in each of her positions at Ohio National, Dana's proficiency in managing people must be recognized above all else. Dana has recruited, hired, and developed numerous individuals that have risen through the ranks of the organization. She serves as a valuable mentor to many and generously gives of her time to further the development of Ohio National's corporate culture.
Doug Sholtis ChFC, CLU
Dana is the ultimate connector. She has a great understanding of the business, cultivates great relationships, and works hard to ensure we provide the best service to our customer.
Adam Sherman
In addition to expertly adapting to each new role and becoming a valuable resource in each of her positions at Ohio National, Dana's proficiency in managing people must be recognized above all else. Dana has recruited, hired, and developed numerous individuals that have risen through the ranks of the organization. She serves as a valuable mentor to many and generously gives of her time to further the development of Ohio National's corporate culture.
Doug Sholtis ChFC, CLU
Dana is the ultimate connector. She has a great understanding of the business, cultivates great relationships, and works hard to ensure we provide the best service to our customer.
Adam Sherman
In addition to expertly adapting to each new role and becoming a valuable resource in each of her positions at Ohio National, Dana's proficiency in managing people must be recognized above all else. Dana has recruited, hired, and developed numerous individuals that have risen through the ranks of the organization. She serves as a valuable mentor to many and generously gives of her time to further the development of Ohio National's corporate culture.
Doug Sholtis ChFC, CLU
Dana is the ultimate connector. She has a great understanding of the business, cultivates great relationships, and works hard to ensure we provide the best service to our customer.
Adam Sherman
In addition to expertly adapting to each new role and becoming a valuable resource in each of her positions at Ohio National, Dana's proficiency in managing people must be recognized above all else. Dana has recruited, hired, and developed numerous individuals that have risen through the ranks of the organization. She serves as a valuable mentor to many and generously gives of her time to further the development of Ohio National's corporate culture.
Doug Sholtis ChFC, CLU
Dana is the ultimate connector. She has a great understanding of the business, cultivates great relationships, and works hard to ensure we provide the best service to our customer.
Credentials
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BOARDway Bound Graduate
ArtsWaveApr, 2014- Sep, 2024 -
Associate, Life Management Institute (ALMI)
LOMADec, 2012- Sep, 2024 -
Associate, Customer Service (ACS)
LOMAApr, 2012- Sep, 2024
Experience
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Mercado
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Greece
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Retail
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100 - 200 Employee
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Customer Success & Project Manager
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Mar 2022 - Present
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Ameritas
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United States
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Insurance
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700 & Above Employee
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Project Manager II
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Oct 2019 - Oct 2021
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Ohio National Financial Services
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United States
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Financial Services
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300 - 400 Employee
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Sr. Manager, Operations Project Automation
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Mar 2018 - Oct 2019
As a liaison between IT and Enterprise Operations Management, I performed the role of Project Owner in the AWD (operations workflow management) Upgrade/Release. I facilitated meetings and project updates, as well assisted the operational areas with change management, as the new system was rolled out.
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Manager, Life Claims
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Jan 2017 - Mar 2018
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Manager, New Business Quality Control & Application Submission
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Jun 2014 - Dec 2016
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Manager, Relationship Account Management
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Apr 2013 - Jun 2014
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Supervisor, Relationship Account Management
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Aug 2012 - Apr 2013
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Supervisor, New Business
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May 2011 - Aug 2012
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Team Lead, New Business
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Jan 2011 - May 2011
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Financial Team Associate
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Oct 2010 - Jan 2011
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Data Entry Associate
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Jul 2010 - Oct 2010
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Education
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2005 - 2009
Wilmington College
Bachelor of Arts (BA), Graphic Design with Marketing Communication Focus
Community
