Dana Heidkamp

Therapist at Ellie Mental Health-Central NW Austin, TX
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Contact Information
us****@****om
(386) 825-5501
Location
Austin, Texas, United States, US
Languages
  • English -
  • Spanish Limited working proficiency
  • American Sign Language Limited working proficiency

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Credentials

  • Certified Nonprofit Professional (CNP)
    Nonprofit Leadership Alliance
    Feb, 2016
    - Nov, 2024
  • HIPAA Certificate
    Accountable HQ
    Sep, 2023
    - Nov, 2024
  • Security Awareness Certificate
    Accountable HQ
    Sep, 2023
    - Nov, 2024
  • License Master of Social Work
    Texas #67735

Experience

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Therapist
      • Dec 2022 - Present

      Therapist for adults, adolescents, couples, and families. Therapist for adults, adolescents, couples, and families.

    • United States
    • Mental Health Care
    • 700 & Above Employee
    • Program Therapist
      • Feb 2022 - Oct 2022

      • Provides group therapy on topics such as CBT, DBT, ACT, boundaries, family dynamics, recovery skills, and art therapy to adolescents and adults struggling with eating disorders • Conducts self-harm and suicide risk assessment daily and responds accordingly if safety planning or hospitalization is needed • Facilitates all-day milieu management and documents observations daily for PHP program • Provides de-escalation and behavior coaching during meals Show less

  • The Judge Group
    • Austin, Texas, United States
    • Behavioral Health/EAP Consultant I for Anthem Insurance
      • Apr 2021 - Jan 2022

      • Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services; receives client request, assesses situation, determines appropriate course of action. • Provides telephone support for crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s). • Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan. • Applies specialized knowledge in substance abuse, domestic abuse, grief counseling, workplace problems, and management consultation. Show less

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Life Development Team Member
      • Jul 2019 - Apr 2021

      • Helped manage symptoms of auditory hallucinations, intrusive thoughts, mania, anxiety, and depression in clients with schizoaffective disorder, obsessive compulsive disorder, dependent personality disorder, and avoidance related disorders • Motivated clients with moderate to severe mental illness to complete daily living skills and responsibilities in their homes as well as navigate life in the community following residential treatment • Helped manage symptoms of auditory hallucinations, intrusive thoughts, mania, anxiety, and depression in clients with schizoaffective disorder, obsessive compulsive disorder, dependent personality disorder, and avoidance related disorders • Motivated clients with moderate to severe mental illness to complete daily living skills and responsibilities in their homes as well as navigate life in the community following residential treatment

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Therapist
      • May 2019 - Mar 2020

      • Facilitated up to 4 group therapy sessions a day for children, teens, and adults; translating as needed for Spanish speakers and Deaf clients • Conducted English and bilingual family therapy sessions • Completed psychosocial assessments within 48 hours of admission • Provided one or more collateral calls per client to gather additional information and reassure families • Coached each patient and family through safety planning upon discharge Show less

    • United States
    • Non-profit Organizations
    • 500 - 600 Employee
    • Client Care Coordinator
      • Sep 2017 - Jan 2019

      • Licensed Master Social Worker with an average caseload of 18-20 families using English, Spanish, or American Sign Language at the Boulevard Family Residence • Completed initial assessment and biopsychosocial for each client and Supportive Housing application for clients with mental health or medical needs • Advocated for clients’ medical attention throughout hospital admissions, doctors’ appointments, and phone conversations with medical professionals • Assisted in situations of mental health crisis, domestic dispute, or child abuse allegation • Filed Child Protective Service reports when necessary Show less

  • Coalition of Hispanic Family Services
    • Brooklyn, New York, United States
    • Mental Health Intern
      • Sep 2016 - May 2017

      • Therapist to children aged 3 to 14 in and out of foster care using play therapy, Trauma Focused Cognitive Behavioral Therapy, and Decision Dialogue at Bonding Links Mental Health Clinic • Provided assessment, treatment, and discharge from clinic or transfer to another clinician • Composed treatment plan for each client every three months • Coordinated care between foster parents, birth parents, and case workers in both English and Spanish • Created safety plans with those at risk of harming themselves or others Show less

    • United States
    • Individual and Family Services
    • 100 - 200 Employee
    • Resident Advocate
      • Mar 2016 - Aug 2016

      • Answered crisis calls in English and Spanish, addressed risk, and helped callers create safety plans • Advocated for high risk callers and coordinated with other social service agencies • Referred callers and residents of the shelter to resources within their community • Completed intake paperwork with each client within 24 hours of client arriving at shelter • Mediated interpersonal conflicts between residents in Spanish and English and accompanied clients in talking to police when requested • Solely responsible for supervision and management of all shelter functions during evening shifts Show less

  • Peace Corps El Salvador
    • Osicala, Morazán, El Salvador
    • Youth Development Coordinator
      • Jan 2014 - Jan 2016

      • Wrote, received, and managed grants for workshops and classes • Planned and led workshops in Spanish on discrimination, gender, and HIV education for 140 teachers, students, and health professionals • Organized and managed Summer School for 60 in- and out-of-school youth two consecutive years. Planned and taught English and various arts and crafts courses multiple times a week. • Taught 7 English classes as well as private lessons for groups of adults and children between 5 and 50 years of age. Managed as many as 60 students at a time. • Instructed private reading and writing lessons in Spanish for an illiterate adult twice a week for 7 months • Coordinated computer and literacy classes for adults Show less

  • Denton County Friends of the Family
    • Denton, Texas, United States
    • Residential Advocate
      • Aug 2012 - Dec 2012

      • Responded to crisis calls, directed clients to appropriate resources, and saw clients from intake to outtake process • Linked clients with services including professional legal advocacy, Temporary Assistance for Needy Families, Supplemental Nutrition Assistance Program, MHMR, and application and referral to housing resources • Transported clients to and from multiple locations including police station, doctors’ appointments, hospital, grocery store; or to obtain legal identification or pick up children from school • Navigated legal system for clients including helping file for Crime Victims’ Compensation, Protective Orders, and custody of children • Advocated for clients with addiction, health concerns, or mental health issues • Mediated interpersonal conflicts between residents of shelter • Cared for biopsychosocial well-being of clients including meeting physical, psychological, and professional needs Show less

Education

  • New York University
    Master of Social Work
    2016 - 2017
  • University of North Texas
    Bachelor of Social Work
    2010 - 2012

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