Dana Drake

Business Consultant 2 at Care.com HomePay
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Contact Information
us****@****om
(386) 825-5501
Location
Austin, Texas Metropolitan Area
Languages
  • Spanish -
  • Gaelic -

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Bio

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Experience

    • United States
    • Accounting
    • 1 - 100 Employee
    • Business Consultant 2
      • Feb 2018 - Present

  • NFC Amenity Management
    • Austin, Texas Area
    • Luxury Concierge Director
      • Sep 2017 - Jan 2018

      Oversaw all concierge operations and insured the client was satisfied with their service, provided exceptional customer service exceeding expectations, supervised team performance and mentored where necessary, trained various team members on set standards, accepted feedback from clients and management, promptly welcome and acknowledge all guests in a polite manner, resolved resident and guest complaints, promptly answered multiline phone and directed calls as necessary, input appointments and scheduling on outlook and google calendar systems, facilitated contractor bookings and check in, completed weekly payroll and scheduling of entire staff. Show less

  • KidKonnect
    • Austin, Texas Area
    • Personal Assistant
      • May 2015 - May 2017

      I oversaw scheduling and appointment booking for the individual and family. I was in charge of childcare and activities when the client was out of town. I booked and executed travel arrangements and itineraries for both business and personal activities. Some of my other duties included data entry of personal and business finances along with the transcription of cases or notes the client gave me. I completed and organized tasks in a timely manner during stressful situations. I never missed a deadline and was available to my client 24/7 if necessary. Show less

    • United States
    • 1 - 100 Employee
    • Executive Assistant
      • Mar 2013 - Aug 2016

      I oversaw set up and break down of various events (weddings, office luncheons, etc.), I handled the social media aspects of the business and was in charge of obtaining new clients via thumbtack and other bookings sites. I assisted with the preperation of food and menu creation for events. I oversaw set up and break down of various events (weddings, office luncheons, etc.), I handled the social media aspects of the business and was in charge of obtaining new clients via thumbtack and other bookings sites. I assisted with the preperation of food and menu creation for events.

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Employee
      • May 2013 - Mar 2016

      I was an employee at this staffing agency and was given jobs for catering, wedding organization, and secretarial duties. I was an employee at this staffing agency and was given jobs for catering, wedding organization, and secretarial duties.

    • Canada
    • Consumer Services
    • 300 - 400 Employee
    • Sales Representative
      • Apr 2015 - Aug 2015

      I was a remote sales representative for the company and make and receive sales calls from my home via an internet dialer. I exceeded sales goals often and would up-sale the customer where possible. I learned and trained on various environmental practices in the pest management field. I was a remote sales representative for the company and make and receive sales calls from my home via an internet dialer. I exceeded sales goals often and would up-sale the customer where possible. I learned and trained on various environmental practices in the pest management field.

    • Restaurants
    • 700 & Above Employee
    • Sandwich Artist
      • Apr 2012 - Feb 2013

Education

  • The University of Texas at Austin
    Bachelor of Arts - BA, Political Science and Government
    2015 - 2017
  • St.Edward's University
    Political Science and Government, 3.61
    2013 - 2015
  • Lago Vista High School
    Diploma
    2009 - 2013

Community

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