Experience

AmeriKooler, LLC

• United States
• Hospitality
• 1 - 100 Employee

• Customer Service Manager

  • Jul 2019 - Present



FAST ACCESS SECURITY

• Miami/Fort Lauderdale Area

• Customer Service/ Return Agent

  • Sep 2011 - Jul 2019

  Warranty coordinator , technical support, customer service, data entry, and sales Warranty coordinator , technical support, customer service, data entry, and sales



Follett Higher Education

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Aug 2008 - Sep 2009

  Run cash register, ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and knowledge every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service, Maintain an awareness of all promotions and advertisements Run cash register, ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and knowledge every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service, Maintain an awareness of all promotions and advertisements



Miami Jackson Senior High

• Receptionist

  • Jan 2008 - Oct 2008

  Answering Phones, taking and relay of messages, provide information to callers, General administrative and clerical support, Prepare letters and documents and schedule appointments. Answering Phones, taking and relay of messages, provide information to callers, General administrative and clerical support, Prepare letters and documents and schedule appointments.



Marshall’s

• Customer Service Representative

  • Feb 2007 - Dec 2007

  In charge of layaway, returns and registers In charge of layaway, returns and registers