Experience

ANIS Romania

• Romania
• IT Services and IT Consulting
• 1 - 100 Employee

• Community Engagement Manager

  • Nov 2022 - Present



Orange

• France
• Telecommunications
• 700 & Above Employee

• Instore Sales Specialist

  • Apr 2019 - Jan 2022

  Achieving and exceeding the sales targets set by the company • Promoting and selling Orange products and services for mobile telephony, internet and TV, financial services • Identifying customer needs and proposing the best solutions, additional sales • In-store sales team support • Acquiring new customers and maintaining the relationship with them • Invoicing of existing products, various cashpoint activities Achieving and exceeding the sales targets set by the company • Promoting and selling Orange products and services for mobile telephony, internet and TV, financial services • Identifying customer needs and proposing the best solutions, additional sales • In-store sales team support • Acquiring new customers and maintaining the relationship with them • Invoicing of existing products, various cashpoint activities



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Instore Sales Specialist

  • Nov 2015 - Apr 2019

  Achieving and exceeding the sales targets set by the company • Promoting and selling Vodafone products and services for mobile telephony, internet and TV, financial services • Identifying customer needs and proposing the best solutions, additional sales • In-store sales team support • Acquiring new customers and maintaining the relationship with them • Invoicing of existing products in stock, various cashpoint activities Achieving and exceeding the sales targets set by the company • Promoting and selling Vodafone products and services for mobile telephony, internet and TV, financial services • Identifying customer needs and proposing the best solutions, additional sales • In-store sales team support • Acquiring new customers and maintaining the relationship with them • Invoicing of existing products in stock, various cashpoint activities



Dot Kontroll

• Bucharest, Romania

• Sales Coordinator

  • Mar 2013 - Nov 2015

  Coordinating the telemarketing activity and developing the sales strategy • Acquisition of new corporate clients, account management and customer retention • Operational management - identification of suppliers of products and services Coordinating the telemarketing activity and developing the sales strategy • Acquisition of new corporate clients, account management and customer retention • Operational management - identification of suppliers of products and services



Orange

• France
• Telecommunications
• 700 & Above Employee

• • Aug 2011 - Jan 2013

  Coordination, motivation and training of the Retention team, defining and implementing the monthlyand annual targets, establishing the commissioning schemes• Selection and hiring of sales agents• Preparation of direct reports to Management, performance evaluations• Periodic monitoring of the telecom market and competition• Involvement in coordinating internal events with the company's clients and employees

• • Apr 2008 - Aug 2011

  Achieving and exceeding the sales targets set by the company• Acquisition of new corporate clients, identification of opportunities by understanding the needs of theclients• Support in partnering with target companies, account management and customer retention• Internal reporting of performance parameters



ELICOM Call Center

• Romania
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Telemarketing Team Coordinator

  • Mar 2003 - Apr 2008

  Coordination, motivation and training of the telesales team, definition and implementation of the monthly and annual targets, establishment of commissioning schemes • Reducing costs per call, improving productivity from 50% to 83% • Selection and hiring of sales agents • Direct reporting to Management • Support for the telesales team in difficult situations Coordination, motivation and training of the telesales team, definition and implementation of the monthly and annual targets, establishment of commissioning schemes • Reducing costs per call, improving productivity from 50% to 83% • Selection and hiring of sales agents • Direct reporting to Management • Support for the telesales team in difficult situations