Dana Abu Ghazalah
Head- Strategy and Business Development at Emirates College for Advanced Education- Claim this Profile
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Bio
Nabil Y. Khalil
During the time we worked together at Andersen Consulting, for the development of the core banking package, Banking Vision, Dana showed early promising skills in Project management, Process design, Problem solving, Analytical ability and Leadership. I easily and heartily endorse her.
Zeyad Al-Tarawneh
Dana is a proactive and tireless contributor who would make a great addition to any team. We worked 3 years together in Corporate performance and strategy plan follow up , she worked hardly to map and integrate different types of KPIs with DGEP results , Dana completed her assignments with high quality and never failed to add a creative touch when appropriate. I would highly recommend her for any position in Corporate Performance and Consultation Fields , as she naturally rises to the occasion when presented with something she is passionate about.
Nabil Y. Khalil
During the time we worked together at Andersen Consulting, for the development of the core banking package, Banking Vision, Dana showed early promising skills in Project management, Process design, Problem solving, Analytical ability and Leadership. I easily and heartily endorse her.
Zeyad Al-Tarawneh
Dana is a proactive and tireless contributor who would make a great addition to any team. We worked 3 years together in Corporate performance and strategy plan follow up , she worked hardly to map and integrate different types of KPIs with DGEP results , Dana completed her assignments with high quality and never failed to add a creative touch when appropriate. I would highly recommend her for any position in Corporate Performance and Consultation Fields , as she naturally rises to the occasion when presented with something she is passionate about.
Nabil Y. Khalil
During the time we worked together at Andersen Consulting, for the development of the core banking package, Banking Vision, Dana showed early promising skills in Project management, Process design, Problem solving, Analytical ability and Leadership. I easily and heartily endorse her.
Zeyad Al-Tarawneh
Dana is a proactive and tireless contributor who would make a great addition to any team. We worked 3 years together in Corporate performance and strategy plan follow up , she worked hardly to map and integrate different types of KPIs with DGEP results , Dana completed her assignments with high quality and never failed to add a creative touch when appropriate. I would highly recommend her for any position in Corporate Performance and Consultation Fields , as she naturally rises to the occasion when presented with something she is passionate about.
Nabil Y. Khalil
During the time we worked together at Andersen Consulting, for the development of the core banking package, Banking Vision, Dana showed early promising skills in Project management, Process design, Problem solving, Analytical ability and Leadership. I easily and heartily endorse her.
Zeyad Al-Tarawneh
Dana is a proactive and tireless contributor who would make a great addition to any team. We worked 3 years together in Corporate performance and strategy plan follow up , she worked hardly to map and integrate different types of KPIs with DGEP results , Dana completed her assignments with high quality and never failed to add a creative touch when appropriate. I would highly recommend her for any position in Corporate Performance and Consultation Fields , as she naturally rises to the occasion when presented with something she is passionate about.
Credentials
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Balanced Scorecard and Key Performance Indicators
LinkedInOct, 2016- Oct, 2024 -
PRINCE2 Fundamentals
LinkedInOct, 2016- Oct, 2024 -
EFQM Internal Assessment
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ITIL
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MSPA
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QPR
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Experience
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Emirates College for Advanced Education
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United Arab Emirates
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Higher Education
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100 - 200 Employee
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Head- Strategy and Business Development
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Mar 2018 - Present
• Working closely with the Senior Executive Management Team to develop plans and lead the development and implementation of a new strategy for the college • Managing the performance of the college across all levels. • Developing partnership management function, and managing internal and external stakeholders. • Leading the business continuity management system. • Developing frameworks and policies related to the strategy, partnership, and business continuity. • Fulfilling all reporting requirements to external government entities on strategy performance • Chairing the Tender and Auction Committee Show less
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Freelance Consultant
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Dubai
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Advisor
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Nov 2016 - Mar 2018
Providing consultancy services on corporate strategy, corporate performance, excellence, and governance. Providing consultancy services on corporate strategy, corporate performance, excellence, and governance.
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Public Works Authority ‘Ashghal’ – Qatar
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Qatar
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Government Administration
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700 & Above Employee
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Senior Corporate Planning Lead
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Sep 2014 - Sep 2016
- Leading a team to develop the corporate performance function across all organizational levels. - Managing performance through developing and adopting a comprehensive governance policies by assessing and evaluating the performance of key performance indicators, initiatives, and risks - Reporting, conducting, and presenting the strategy review meetings to the leadership team. - Leading and executing the strategy communication across all organizational levels. - Co-leading the strategy cascading across the business units in alignment with Ashghal corporate strategy, and co leading the annual strategy update workshops, with accordance to adopted best practices. - Evaluating and assessing Ashghal on EFQM as part of a selected team. - Managing the performance management system (QPR) in Ashghal. - Fulfilling all reporting requirements to external government entities on performance e.g. GCC committee. Show less
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Roads and Transport Authority
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United Arab Emirates
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Government Administration
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700 & Above Employee
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Chief Corporate Performance
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Feb 2007 - Feb 2014
-Championing, managing, and executing the performance management, based on Balanced Scorecard across 40 departments, 8 agencies/sectors, as well as for the corporate.- Initiated, lead, managed, and submitted the RTA application for Palladium Hall of Fame for Executing Strategy (PHOF) in 2013, PHOF honors organizations that have achieved an execution premium— extraordinary performance results—through the use of the Kaplan-Norton Balanced Scorecard, which resulted in RTA winning and inducted at the annual regional Palladium summit, announced in Harvard Business Review, and profiled as exemplars of good management, October 2013.-Reporting performance to senior management, the board, and the executive council.-Setting up and reviewing Strategic, Operational, and Departmental Key Performance Indicators at thecorporate and business unit levels.-Developing and reviewing all processes and procedures, guides and policies-Conducting training and workshops related to key performance indicators, target setting and verification, data collection and verification, performance reporting and analysis, and action plans and recommendations.-Key player in the alignment, translation, and cascading of corporate strategy into business unit levels (Across 8 agencies/sectors and 40 departments).-Conducting change management during the reviews of the strategic plans and key performance indicators, balanced scorecard introduction, and performance management system implementation.-Managing the business aspect of the performance management tool (QPR) including the selection of the tool, the design of the tool, the implementation of the tool, and training on the tool.-Reporting and adhering to the requirements of the Dubai Government Excellence program (DGEP)-Contributing in setting up a new Stakeholder Management function including the development of policiesand key performance indicators. Show less
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IT Project Portfolio Manager & Senior Strategy Consultant
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Oct 2006 - Feb 2007
- IT Strategic Plan: development and review of IT strategic plan; IT and corporate strategy alignment; periodical reporting of performance to management; publishing, communication, and awareness of the IT strategic plan and performance to all employees, vendors and stakeholders; implementation of quality control assessments, and coordination and synchronization with the corporate strategic planning.- IT Project Portfolio Management: Building the yearly IT project portfolio for the IT department and the agencies; Setting of key performance measures.- IT Value Creation: Monitoring, communicating, measuring and reporting of business benefits; coordination and liaising with project management office.- Financial Management: Translating IT projects portfolio into the annual budget; monitoring and reporting the budget expenditure and the implementation and adoption of financial policies and procedures.- Communication/Information Management: Maintaining records and compilation of statistical reports. - Quality & Excellence Standards: Scheduling quality audits; ensuring RTA’s quality standards compliance with respect to stakeholders, customer, suppliers, and employees; coordinating, reviewing, reporting, and presenting the IT department evaluation based on Dubai government excellence award program (DGEP). Show less
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KPMG US
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United States
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Financial Services
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700 & Above Employee
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Strategy & BPI Consultant
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Sep 2003 - Jun 2004
Key Responsibilities • Business Process Improvement for a ministry in Kuwait. • Business Process Improvement for a nodal government Body in Qatar. • Market assessment and feasibility study for a private university in UAE. • Strategy Development & Business Plan for a leading insurance company in Bahrain. Key Responsibilities • Business Process Improvement for a ministry in Kuwait. • Business Process Improvement for a nodal government Body in Qatar. • Market assessment and feasibility study for a private university in UAE. • Strategy Development & Business Plan for a leading insurance company in Bahrain.
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Sabre Corporation
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Project Manager- Gulf Air IT Outsourcing
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Oct 1998 - Jul 2001
Gulf Air IT Outsourcing Part of the account management team for a 10-year contract with Gulf Air to provide comprehensive information technology outsourcing services: - New business development - Client relationship management - Sabre product knowledge & Training - Projects management - Legal documentation with accordance to the overall outsourcing agreement - Business Process Re-engineering - Account status reports to management, client and head office in Dallas. - change and issues management - Skill assessment reviews, and detailed training plans. Show less
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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Senior Consultant
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Mar 1995 - Jul 1998
BANKING VISION Development of a comprehensive banking system “Banking Vision” that will be first implemented at Union National Bank (UNB) in Abu Dhabi, and then marketed to other banks in the Middle East. • Lead the team for the design and testing of a new module in Banking Vision: Credit Facilities Management Module. • Integration testing of all modules of “Banking Vision”. Kindle- Cairo Amman Bank • System implementation and software configuration (Kindle) • Business process re-engineering post system implementation. Show less
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Education
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1991 - 1994
Aston University
Joint Honours Degree, Management & Computer Science -
1990 - 1991
Kent College - UK
A levels
Community
