Experience

Educare Training Institute Australasia

• Australia
• Professional Training and Coaching
• 1 - 100 Employee

• International Students Officer

  • Oct 2018 - Present

  Brisbane, Queensland, Australia • Consulting with students and agents through interviews and personal evaluations to determine students` backgrounds, goals, and objectives, and providing the most suitable program option to meet their learning needs. • Providing an exceptional level of service and accurate advice to students through email, phone, and student consultations on a range of student administration matters. • Presenting information about academic programs and requirements to prospective students. • Leading… Show more • Consulting with students and agents through interviews and personal evaluations to determine students` backgrounds, goals, and objectives, and providing the most suitable program option to meet their learning needs. • Providing an exceptional level of service and accurate advice to students through email, phone, and student consultations on a range of student administration matters. • Presenting information about academic programs and requirements to prospective students. • Leading scheduled orientations and information sessions to increase each quarter`s international student application numbers. • Reviewing prospective student information with admissions, and auditing all incoming student files in order to enroll students. • Monitoring and maintaining over 150 international students' records accurately via several databases including PRISMS, aXcelerate, Myecc, and Catapult-eLearning. • Organising and coordinating various marketing events for the College; identified new market opportunities to increase application numbers for each month. • Developing new promotional campaigns, introducing new course packages, and pro-actively participating in meetings with Managers and Agents. • Undertaking an array of administrative tasks for a range of student administration activities across domestic and international, aged care, and childcare programs, including admission, credit, progression, graduation, and cross-institutional study. • Provided administrative support to the Department Manager. • Acting as a liaison between the international students and other departments on campus. • Monitoring student progress to ensure achievement of educational and career goals. Show less



MYG Group Pty Ltd

• Training and Development consultant

  • Oct 2016 - Sep 2018

  Gold Coast, Queensland, Australia • Consulted with business areas to translate their learning needs into learning products. • Identified and assessed the training and development needs across the business; conducted job evaluation surveys and liaised with managers and employees at all levels. • Delivered and oversaw the training of individuals as well as groups of employees; compiling and presenting information on an array of subjects. • Designed training programs and facilitated assessments to meet the needs of… Show more • Consulted with business areas to translate their learning needs into learning products. • Identified and assessed the training and development needs across the business; conducted job evaluation surveys and liaised with managers and employees at all levels. • Delivered and oversaw the training of individuals as well as groups of employees; compiling and presenting information on an array of subjects. • Designed training programs and facilitated assessments to meet the needs of the targeted audience. • Designed and developed various types of learning materials including workbooks, storyboards, power points, facilitator guides, learning aids, Computer Based Training, and job aids. • Implemented, advised on, and monitored appraisal schemes. • Developed project timelines and training plans and presented each for approval from project stakeholders. • Supervising and monitoring progress made via training programs or schemes. • Ensuring employees receive statutorily required training; and recording training completion and qualifications. • Built effective business relationships with business partners who wish to use training and development assets. Show less



Daily Sushi Pty Ltd

• Human Resources Administrative Officer

  • Jan 2013 - Oct 2016

  Brisbane, Queensland, Australia • Performing an array of human resource and recruitment-related tasks. • Revising job descriptions across all levels and interviewing employees to construct an accurate picture of the duties and skills required for each position. • Structuring and implementing programs and policies in the areas of training, compensation structures, benefits packages, incentives, and new-employee orientation. • Facilitating 15-20 interviews per week to assess experience, qualifications, and competencies… Show more • Performing an array of human resource and recruitment-related tasks. • Revising job descriptions across all levels and interviewing employees to construct an accurate picture of the duties and skills required for each position. • Structuring and implementing programs and policies in the areas of training, compensation structures, benefits packages, incentives, and new-employee orientation. • Facilitating 15-20 interviews per week to assess experience, qualifications, and competencies to enable the best possible job matching. • Utilising a wide variety of methods to generate candidates, including web-based scouring, job advertisements, and internal and external networking. • Establishing and maintaining positive relationships with potential candidates to gain commitment and ensure availability. • Fostering and promoting an open-door environment conducive to positive dialogue across the organization. Show less