Dan Witvoet

Circulation/ Reference Assistant at Crete Public Library
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Contact Information
us****@****om
(386) 825-5501
Location
Crete, Illinois, United States, US
Languages
  • English Native or bilingual proficiency

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Bio

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Credentials

  • Customer Service: Serving Internal Customers
    Lynda.com
    Dec, 2017
    - Oct, 2024
  • Phone-Based Customer Service
    Lynda.com
    Dec, 2017
    - Oct, 2024
  • Working with Upset Customers
    Lynda.com
    Aug, 2017
    - Oct, 2024
  • Certified Beer Server (CBS)
    Cicerone Certification Program
    Apr, 2016
    - Oct, 2024
  • Library Technical Assistant (LTA)
    Wilbur Wright College
    May, 2015
    - Oct, 2024
  • ServSafe Alcohol Certificate
    ServSafe National Restaurant Association
    Mar, 2016
    - Oct, 2024
  • Beverage Alcohol Sellers and Servers Education and Training
    Illinois Liquor Control Commission
    Mar, 2016
    - Oct, 2024
  • Customer Service Foundations
    Lynda.com
  • Innovative Customer Service Techniques
    Lynda.com
  • Quick Fixes for Poor Customer Service
    Lynda.com

Experience

  • Crete Public Library
    • Libraries
    • 1 - 100 Employee
    • Circulation/ Reference Assistant
      • Feb 2008 - Present

      As a Circulation Asst. I am on the front lines of the library and in constant interaction with the public. I am responsible for the charging and discharging of materials, phone calls, and patron services. As a Reference Asst. I perform reference help for patrons, materials processing, database assistance, technology aid, etc. I run the Film Club and maintain the corresponding blog, "Through a Lens Darkly".I occasionally run programs for the public.I have filmed and edited a few videos on behalf of the library.

  • Evil Horse Brewing Co.
    • Certified Beer Server
      • Apr 2016 - Present

      Tending bar.Draft system maintenance. Tending bar.Draft system maintenance.

Education

  • City Colleges of Chicago-Wilbur Wright College
    LTA Certification, Library and Information Science
    2014 - 2015
  • Illiana Christian High School
    2001 - 2005

Community

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