Dan Witvoet
Circulation/ Reference Assistant at Crete Public Library- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Crete, Illinois, United States, US
Languages
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English Native or bilingual proficiency
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Bio
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Credentials
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Customer Service: Serving Internal Customers
Lynda.comDec, 2017- Oct, 2024 -
Phone-Based Customer Service
Lynda.comDec, 2017- Oct, 2024 -
Working with Upset Customers
Lynda.comAug, 2017- Oct, 2024 -
Certified Beer Server (CBS)
Cicerone Certification ProgramApr, 2016- Oct, 2024 -
Library Technical Assistant (LTA)
Wilbur Wright CollegeMay, 2015- Oct, 2024 -
ServSafe Alcohol Certificate
ServSafe National Restaurant AssociationMar, 2016- Oct, 2024 -
Beverage Alcohol Sellers and Servers Education and Training
Illinois Liquor Control CommissionMar, 2016- Oct, 2024 -
Customer Service Foundations
Lynda.com -
Innovative Customer Service Techniques
Lynda.com -
Quick Fixes for Poor Customer Service
Lynda.com
Experience
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Crete Public Library
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Libraries
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1 - 100 Employee
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Circulation/ Reference Assistant
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Feb 2008 - Present
As a Circulation Asst. I am on the front lines of the library and in constant interaction with the public. I am responsible for the charging and discharging of materials, phone calls, and patron services. As a Reference Asst. I perform reference help for patrons, materials processing, database assistance, technology aid, etc. I run the Film Club and maintain the corresponding blog, "Through a Lens Darkly".I occasionally run programs for the public.I have filmed and edited a few videos on behalf of the library.
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Certified Beer Server
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Apr 2016 - Present
Tending bar.Draft system maintenance. Tending bar.Draft system maintenance.
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Education
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City Colleges of Chicago-Wilbur Wright College
LTA Certification, Library and Information Science -
Illiana Christian High School
Community
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