Experience

ALD Automotive Romania

• Romania
• Financial Services
• 1 - 100 Employee

• Remarketing&Aftersales Manager

  • Sep 2021 - Present

• Technical Service Manager

  • Jun 2020 - Aug 2021

• Technical Service Team Leader

  • Jul 2019 - May 2020

• Brand Acquisition & Logistic Officer

  • Feb 2018 - Jun 2019

  responsible for the acquisition and delivery of ALD cars to corporate customers;keep in touch with the car dealers to obtain the most competitive offer on the market;prepare the necessary documentation for the registration of the vehicle and follows the compliance within the legal term for final registration.

• Technical Service Supervisor

  • Apr 2015 - Jan 2018

  responsible of supervising the repairs for all ALD cars brought to workshops for various types of repairs or for carrying out regular maintenance activities; organize and coordinate the replacement of tires; keep in touch with cfm’s about the situation of the vehicles during service interventions



Erebus Tehnics International Srl

• Aftersales Manager

  • 2013 - 2015

  coordinate workshop activity; keep in touch with clients to fulfill their needs for complete satisfaction; organise the aftersales division, controlling resources and assets at a level commensurate with profit targets and achieving high levels of customer satisfaction. coordinate workshop activity; keep in touch with clients to fulfill their needs for complete satisfaction; organise the aftersales division, controlling resources and assets at a level commensurate with profit targets and achieving high levels of customer satisfaction.

• Warranty Administrator

  • 2007 - 2012

  diagnostics identify and solve mechanical issues of the cars presented in the workshop; proficient at customer service, using computer productivity platforms to create efficient sales processes; specialized in multi-tiered transactions, fast-paced business atmospheres and cross-selling across multiple platforms diagnostics identify and solve mechanical issues of the cars presented in the workshop; proficient at customer service, using computer productivity platforms to create efficient sales processes; specialized in multi-tiered transactions, fast-paced business atmospheres and cross-selling across multiple platforms