Experience

Scottish Contemporary Art Network

• United Kingdom
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Digital Storytelling Officer

  • Aug 2020 - Present

  SCAN connects and champions Scotland's contemporary art community.As Digital Storytelling Officer I manage content across our online channels to develop our community and strengthen the voice of Scotland's contemporary art in the digital sphere.Working closely with the excellent team at SCAN, I create new content for our channels, website and newsletter whilst monitoring our digital output through analytics. From this we implement new ways of growing our community both in the UK and internationally, helping to advocate for and champion the rich, diverse and exciting contemporary art scene in Scotland.



Dan Shay

• United Kingdom
• Fine Art

• Artist

  • Jan 2012 - Present



SQA – Scottish Qualifications Authority

• United Kingdom
• Education Administration Programs
• 700 & Above Employee

• Website Content Editor

  • Mar 2020 - Aug 2020

  I completed a successful five month assignment for Scottish Qualifications Association as Web Team Officer, with responsibilities in UX testing and consulting, conversation design, website content administration, analytics monitoring, reporting and applying best writing for web and accessibility practice throughout. Demonstrating my ability, fast learning and adaptability through both collaborative and self lead tasks whilst working remotely during lockdown. Tasks included major coronavirus website changes and updates in response to unprecedented cancelling of the national examinations, developing communication processes. I leading on the creation of a Chatbot for the SQA website to offer candidate advice for results day August 2020 onwards. This successful project answered over 3000 inquiries in its first week, linking users to the information they wanted and greatly reduced pressure on traditional telephone support. Using live analytics the content was responsively adapted to an evolving pressurised situation to improve user experience throughout. www.sqa.org.uk



VOLTAshow

• Spain
• Real Estate

• Technical Coordinator

  • Jun 2009 - Jun 2018

  I worked for Volta Art Fair over a decade working twice annually for 12 fairs in Basel & New York with progressive responsibilities.In the New York edition I managed a Video Wall project from design, equipment purchase and hire, collating submissions from editing, Installation of screen, sound and projector and timing of presentation. Operating a Talks Salon with artnet during the fair, Installation, leasing with media partners, accommodating presentations, Technical setup for all AV and live streaming. During the Basel fair my responsibilities included handling Installation, overcoming technical challenges. Sourcing and preparing equipment, organising deliveries, co-ordinating with gallerists and artists, responsible for storage and re-hanging operations, being available to provide artist and exhibitor support throughout. I supported the team in relations and both online and offline communications throughout and continue to proudly support Volta's ethic of artist focused projects.https://www.voltaartfairs.com/



GLASGOW EAST ARTS COMPANY LIMITED

• United Kingdom
• Retail Art Supplies
• 1 - 100 Employee

• Digital Development Officer

  • Mar 2015 - Aug 2017

  Working at Platform Arts Centre in Glasgow for a key period in this exemplary art centres development. I lead the development of new and innovative ways of engaging with internal and external audiences via digital media. Engaging people and inspiring communities through social media, monitoring strategic campaigns and progressive online engagement. Liaising with press regarding Platform’s digital presence when necessary. Ensure internal and external Platform events are correctly represented on website and online forums. Establishing and managing new online communications platforms and channels. Supporting colleagues the development of print media output and ensuring consistency with print. Monitoring audience data to inform future output, guide delivery of the marketing and audience goals in the company’s strategic plan.Key projects included surveying, workshopping, developing and implementing migration to a major new website (www.platform-online.co.uk) and leading on successful communications campaigns around the art centres 10th birthday such as the #madeineastehouse. I built good relationships and have continued to work for Platform and partners in a freelance capacity.



The Modern Institute

• Movies, Videos, and Sound

• Gallery and Archive Assistant

  • Jan 2014 - Nov 2014

  Maintaining a digital archive of artwork and streamlining processes to present online and share with clients. Communications within the Gallery staff, Artists and with external projects such as partner galleries, studios and events venues. Professional art documentation, handling procedures, instruction, digitising and cataloguing artwork, incorporating research, art handling, and documentation. Events setup, assisting visitors, front of house and technical support where required throughout. Greeting visitors and supporting their engagement with exhibitions.



NEoN

• Indonesia
• E-Learning Providers

• Assistant

  • 2013 - 2014



REWIND/REWINDItalia

• Archive Assistant

  • Jul 2013 - Dec 2013



Dundee Contemporary Arts

• United Kingdom
• Museums
• 1 - 100 Employee

• Gallery Assistant

  • Jul 2011 - Dec 2013