Experience

Focus Resourcing Limited

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Senior Recruitment Consultant

  • Aug 2014 - Present

  Focus Resourcing are an independent business that are successfully working with Corporate and SME businesses throughout the UK. Originally established in Reading, the company has since expanded and is now operational in other main UK cities including Cardiff. At Focus Resourcing we pride ourselves on our commercial capability to build strong and successful relationships with clients and candidates alike and our ability to sustain them. In Cardiff alone we have 40 years of experience in finding the right candidates for our clients, are strong ambassadors on the consultative approach and sales through service meaning integrity and customer service are at our companies core values.



Golley Slater

• United Kingdom
• Advertising Services
• 100 - 200 Employee

• Assistant Operations Manager

  • Oct 2013 - Aug 2014

  Assisting in the management of a busy commercial and charity call centre. I am responsible for the effective delivery of over 20 telephone campaigns and over 50 call centre agents. I drive performance, and motivate, support and lead a team of management staff including team leaders, quality control and training and recruitment managers to ensure the successful delivery of results and KPIs. I report daily on results and liaise with our client team to ensure standards of performance are maintained. I resource plan and coordinate the delivery of new campaigns and report directly to clients in regular conference calls and review meetings. Participate and contribute to weekly business financial meetings; presenting the financial performance of operational campaigns against the organizational P&L. I also plan, coordinate and deliver internal fundraising events and days for our clients.

• Training & Recruitment Manager

  • Oct 2011 - Oct 2013

  Responsible for the coordination and delivery of the recruitment and training requirements of a busy commercial and charity call centre. Required to build relationships with recruitment agencies to interview and select candidates. Responsible for the induction of new starters and delivery of campaign training including the organisation of client briefings and design and delivery of a sales training program for all new starters. I was required to process the weekly temp payroll and manage the electronic staff timesheet system. I was also responsible for the creation, development and delivery of new training documents and presentations for new client campaigns.



DialogueDirect

• United States
• Fundraising
• 1 - 100 Employee

• Fundraising Team Manager (San Francisco)

  • Jan 2011 - May 2011

  I was able to gain vast amounts of experience in fundraising in the USA. Working on behalf of Children International, I was required to lead and manage a team of fundraisers to approach members of the public in various sites across San Francisco, and encourage them to sponsor a child through the organisation’s child sponsorship program. I was able to gain vast amounts of experience in fundraising in the USA. Working on behalf of Children International, I was required to lead and manage a team of fundraisers to approach members of the public in various sites across San Francisco, and encourage them to sponsor a child through the organisation’s child sponsorship program.



RockCorps

• United Kingdom
• Marketing Services
• 1 - 100 Employee

• Collective Coordinator South Wales

  • Aug 2010 - Dec 2010

  Responsible for the development and coordination of the Orange RockCorps Collective in South Wales. Responsible for establishing and nurturing relationships between volunteers and local charities and voluntary organisations in order to encourage new and existing new volunteers to establish long term relationships with our charity partners. I ensured that all volunteers shared their experiences with the online Collective page to earn themselves a ticket to music events. I organised and ran events and studios so volunteers could share their experiences and attended volunteering conferences to market the Collective successfully in the South Wales.



Concern Universal

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• Fundraising Team Coordinator

  • Sep 2007 - Aug 2010

  Coordinating the direct line management of a professional fundraising team, working directly for an international development charity. Responsible for the coaching and motivation of the team to inspire members of the public to become long term donors for the charity, developing and implementing training workshops and performance appraisals to ensure targets were met and high standards of professionalism were maintained. I was also responsible for a large travel budget and the strategic planning of travel around Wales and the South West.



Face 2 Face Fundraising

• Spain
• Fundraising
• 1 - 100 Employee

• Fundraising Team Manager

  • Sep 2006 - Sep 2007

  Performing the key line management responsibilities for the running of a team of street fundraisers working on behalf of ActionAid and Save The Children, ensuring performance and targets were met. Duties also included dealing with a team expense budget, the day to day running of the team, and the effective implementation, monitoring, and evaluation of overall organisation policies and initiatives. Performing the key line management responsibilities for the running of a team of street fundraisers working on behalf of ActionAid and Save The Children, ensuring performance and targets were met. Duties also included dealing with a team expense budget, the day to day running of the team, and the effective implementation, monitoring, and evaluation of overall organisation policies and initiatives.