Director Quality Operations

• Mar 2023 - Present

Chanv is an innovative company that offers natural and effective skincare products for sensitive skin. Chanv controls every stage of production, from cultivation to distribution, to ensure superior quality in its products. Through close collaboration with several specialized partners, Chanv is committed to providing high-quality, traceable, and environmentally friendly products for the well-being of its customers and the planet. Chanv est une entreprise innovante qui propose des produits de soins de la peau naturels et efficaces pour les peaux sensibles. Chanv contrôle chaque étape de la production, de la culture à la distribution, pour garantir une qualité supérieure de ses produits. Grâce à une collaboration étroite avec plusieurs partenaires spécialisés, Chanv s'engage à fournir des produits de qualité, traçables et respectueux de l'environnement, pour le bien-être de ses clients et de la planète. Show less

Environmental Officer and Special Processes Manager

• Oct 2022 - Mar 2023

Director Of Operations

• Aug 2021 - Sep 2022

Change management in the company. Optimize the use of key company resources (human, financial, technological, time) in an ERP system Create and implement new operational policies Support the QA department to ensure operational compliance (BPF, HACCP). Increase in productivity. Oversee customer support and retention processes, and enhance them when necessary Change management in the company. Optimize the use of key company resources (human, financial, technological, time) in an ERP system Create and implement new operational policies Support the QA department to ensure operational compliance (BPF, HACCP). Increase in productivity. Oversee customer support and retention processes, and enhance them when necessary

QA Lead Investigator

• Sep 2020 - Aug 2021

Ensure that all deviations are classified, investigated, documented and conducted according to the company's timelines and procedures CAPA management (corrective and preventive actions) Establish quality performance indicators and ensure that quality and compliance objectives are met Implementation of the ZenQMS system (creation of flows and validation, go live). Ensure that all deviations are classified, investigated, documented and conducted according to the company's timelines and procedures CAPA management (corrective and preventive actions) Establish quality performance indicators and ensure that quality and compliance objectives are met Implementation of the ZenQMS system (creation of flows and validation, go live).

Operations Supervisor

• Aug 2019 - Sep 2020

Management of production activities (manufacturing and packaging) and production personnel to ensure the quality of finished products Initiate production-related deviations Management of production activities (manufacturing and packaging) and production personnel to ensure the quality of finished products Initiate production-related deviations

Team Leader, QA Operations

• Sep 2018 - Aug 2019

Manage cost-saving projects, from planning, development and delivery within the established scope, schedule and budget. Coordinate team members and processes to ensure that the projects are delivered on time and produce the desired results. Manage cost-saving projects, from planning, development and delivery within the established scope, schedule and budget. Coordinate team members and processes to ensure that the projects are delivered on time and produce the desired results.

• Mar 2015 - Aug 2018

Helping the quality team to get a clear focus on achieving measurable and quantifiable positive results.Creation of a new Key Performance Indicator (KPI) tools. Updates unit’s KPIs and helps strategize with regard to the unit’s development plan.

• Jan 2013 - Feb 2015

QA Inspector

• Sep 2008 - Jan 2013