Experience

Startle Music

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Customer Support Executive

  • May 2017 - Present

  Supporting thousands of users worldwide with music, signage and customer engagement solutions. In my time at Startle we have standardized and improved customer interactions to an astounding 97% satisfaction rate. In addition I oversee user help guide content in print and video, as well as internal KB. Supporting thousands of users worldwide with music, signage and customer engagement solutions. In my time at Startle we have standardized and improved customer interactions to an astounding 97% satisfaction rate. In addition I oversee user help guide content in print and video, as well as internal KB.



Revog Games

• Los Angeles, California, United States

• Audio Lead

  • Feb 2023 - Present

  One stop shop for all audio programming, composition, production, and sound design on the cutting edge VR title "RIFF" now featuring NO MIDDLEWARE. We did this project with metasounds only and all voices are AI-generated by Replica and ElevenLabs. Coming soon to Steam and Quest. One stop shop for all audio programming, composition, production, and sound design on the cutting edge VR title "RIFF" now featuring NO MIDDLEWARE. We did this project with metasounds only and all voices are AI-generated by Replica and ElevenLabs. Coming soon to Steam and Quest.



Oracle Charter School

• Tech Support

  • Oct 2008 - Apr 2017



Parkside Music

• Owner/Producer

  • Oct 2002 - Oct 2011