Dan Murdock

Network Help Desk at Park Region Telephone | Otter Tail Telcom
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Contact Information
us****@****om
(386) 825-5501
Location
Fergus Falls, Minnesota, United States, US
Languages
  • English -
Skills

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Bio

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5.0

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Judy Altrichter

Dan is the best computer guy you can find. Very knowledgable. Can always fix the problem and makes great recommendations.

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Credentials

  • Microsoft Certified Professional
    Microsoft
    Jun, 2006
    - Sep, 2024

Experience

  • Park Region Telephone | Otter Tail Telcom
    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Network Help Desk
      • Mar 2021 - Present
  • Alexandria Industries
    • United States
    • Mining
    • 100 - 200 Employee
    • Information Technology Intern
      • May 2020 - Dec 2020
  • Coopers Technology Group
    • Furniture
    • Computer Tech
      • Mar 2009 - Jul 2019

      I maintain the Office365 for our office as well as the customers who we service. Microsoft Retail Management System upkeep and updates. Repair computers that are brought to our store, anywhere from Windows XP to Windows 10. I remove spyware, scareware, and viruses. I setup new machines, go to businesses to work on their computer/networking needs onsite. I maintain our corporate network and oversee 3 employees. I have experience with Server 2003 – 2012, Exchange, GPO, setting up servers and maintaining them. I am the IT Manager. Show less

  • Xerox Business Services
    • 1 - 100 Employee
    • Messaging Engineer
      • Nov 2008 - Feb 2009

      Participated in migration of 68,000 mailboxes world-wide from Exchange 5.5 to Exchange 2003, troubleshooting of Exchange problems and concerns from users, worked with and corrected corrupt profiles, Set-up and implemented new users, groups and distribution lists. Participated in migration of 68,000 mailboxes world-wide from Exchange 5.5 to Exchange 2003, troubleshooting of Exchange problems and concerns from users, worked with and corrected corrupt profiles, Set-up and implemented new users, groups and distribution lists.

  • Freshwater Education District
    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Senior Technician
      • Sep 1997 - Jul 2008

      Network administrator, WAN administrator, trouble shooting for all network problems, responsible for R&D. Supervisor for eight employees. Responsible for technology and technology center budgets. Create and maintain the four year tech plan. Chose what type and when to purchase computers for each department within the company. Worked with each department to ensure that software was up to date and uniform. Worked with Principals and Superindents to ensure that their schools received the highest quality of technical support. Oversaw the four year tech plan for 10 school districts. DNS trouble shooting for 10 school districts. Proficient in Exchange 2003, MCP 2003 certified, Proficient in MSI's and Group Policies well versed in Altiris. Experience with WatchGuard and SonicWall firewalls. FED also used Slackware Linux for some of the servers. Show less

Education

  • Alexandria Technical and Community College
    Cyber Security, Virtualization, and Networking, Information Technology
    2019 - 2021
  • Cisco Networking Academy
    2019 - 2021
  • Minnesota State Community and Technical College
    Associate of Arts and Sciences (AAS), Programming/Liberal Arts
    2010 - 2012
  • Verndale High School
    Diploma, HS

Community

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