Experience

RetroFit Technologies, Inc.

• United States
• Information Technology & Services
• 1 - 100 Employee

• Business Development Executive

  • May 2022 - Present



Appoint Revenue Consultants

• IT Services Business Development Consultant

  • Nov 2018 - Mar 2022



B2B Contact

• United States
• Advertising Services
• 1 - 100 Employee

• Business Development Specialist

  • Feb 2018 - Jan 2020

  Business Development Representative | B2B Contact | 2018 - 2020•Consistently achieved above average to excellent results as BDR, typically coming in 1st, 2nd or 3rd out of a team of 8 BDR's in monthly lead production totals. (# of qualified leads-appointments I generated in a month) than most of the other BDR's on our 6-person t higherleads-appoinments of )the highest quality usually produci often performing on orRepesentative in this fast-paced, trial-by-fire, commission-driven outbound b2b sales technology environment, typically met, often exceeded & sometimes even 'exploded' expectations, far beyond B2b Contact Inc.'s monthly lead generation-qualfication & appointment quotas.•Sent emails & made 60+ outbound calls daily to connect with IT Professionals for the purposes of identifying & qualifying the most relevant, robust & sales-ready enterprise technology opportunities on behalf of B2b Contact, Inc's., partners, then booking them for specific dates & times to meet with our partner's Sales Tech represnative for complimentary consulation. (Sales call)•Our many partners ranged from small & local to very large, well-known nationwide enterprise technology MSP's, VATS and Resellers with our lead generation/appointment-setting campaigns on their behalf typically focused on finding new business opportunities for them within SMB markets.•Our many MSP partners were in turn partnered with some of the largest, most influential & innovative enterprise technology companies in the world, including the tried & true titans of IT like CISCO & MERAKI, VMWARE, DELL-EMC, IBM, & HP. •Our partners likewise boasted impressive teams of experienced IT consultants with multipletechnology certifications touching every conceivable IT practice area, type & brand of tech solution.



Hills Home Market

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Inside Sales Manager, Sales Trainer and Trade Show Marketing Representative

  • May 2016 - Dec 2018

  For 90 Years, Hill's Food Service has delivered delicious, healthful food to homes across New England. We aim to please, providing a friendly, consultative customer experience with an expansive catalog of your favorite name brand groceries, dry goods and paper products. Don't forget the Hills specialty, our sumptuous variety of all natural meats. Savor our fantasy menu selection, all guaranteed and at reasonable prices. If you see me here or at a show, say hello! I may have some of our famous burgundy pepper sirloin for you to try!*Swelling rev. in triple roles as Inside Sales Mgr., Rep. & Sales Training Lead*#1 Inside Sales Dvlpt. Rep. (outbound calls) for 16 of 19 months, crushing quotas & setting enterprise rev. records, given same # and type of lead opportunities. Leader in every key performance category, documented and demonstrable, including:*Highest avg. monthly lead-to-appointment-to-sale conversion rates, up to 60%*Highest #of total monthly sales wins, typically doubling team avgs.*Highest monthly raw sales rev. generation, typically doubling team avgs.*Personally contact, consult, qualify & presell prospects, booking for painless close & totaling $1.932,922MM in raw sales td.*Manage, motivate & mentor 7 Inside Sales Lead Dvlpt. Reps, exceeding team sales quotas for 5 straight quarters, showing increased team lead-to-sale conversion avg. of 20% in that time*Instrumental in increasing my team's raw sales rev. generation avg. by 17% td*Created & implemented formal sales training initiative based on consultative techniques, sales psychology & my own thorough, blended qualifying methodology w/focus on referral business*Wrote more potent and rep-friendly sales scripts within this framework*Personally deliver fun & informative food demos at MA and RI consumer shows as marketing & branding 'face'*Track prospect & customer data, including sales & team performance summaries in Insightly CRM for analysis & reporting to Exec. Sales & Marketing Dir.



D and M Masonry and Restoration

• Account Executive

  • May 2010 - Oct 2015

  Identified new b2b opportunities in high-end, small commercial construction space via self-directed market research, cost-effective internet marketing, creative penetration strategies, tireless cold calling and leveraging established relationships. Researched, qualified, negotiated and booked new business for co-closing with field services construction manager. Coordinated pricing, bid and Outside close. Responsible for ongoing account maintenance, successfully renewing and up-selling all services. Showed my value by driving sales and growth across all account types, always beating previous year’s raw sales stats until end of tenure and increasing annual enterprise-wide revenues by as much as 18%.



Triton Technologies - Global Managed IT Services, Data Security and Compliance

• United States
• Information Services
• 1 - 100 Employee

• Inbound Sales Representative

  • Jan 2007 - Sep 2009

  Extremely successful one-call-closer within competitive, fast-paced, high volume sales contact center. Consistently converted superior percentages of 'soft offer' inbound inquiries into sales with highest ticket averages via cross/upsell. Through articulate and energized pitch, excellent call control, smart objection-handling and fearlessness in closing, sold more calls and made more commission than 90% of reps. Benefited from comprehensive, daily and effective training inclusive of Sandler sales techniques with focus on attitude, building urgency and persistent closing. Always met or exploded monthly sales metrics, resulting in multiple top-earner awards and evidenced in maxed out commission payments, regularly.



AliMed

• United States
• Medical Equipment Manufacturing
• 100 - 200 Employee

• Account Manager

  • Jan 2001 - Jan 2003

  (Inside Sales) for mid-sized durable medical goods manufacturer and distributor• Responsible for maintaining and up-selling to hundreds of medical accounts nationwide• Averaged 40 calls per day to up and cross-sell existing viable accounts as well as to “resuscitate” accounts which had lapsed or never used Alimed products• Spoke daily with medical doctors and podiatrists, direct-selling thousands of dollars in podiatric and general medical supplies to hundreds of accounts through calling, sending marketing materials and samples • Excellent customer relationship skills with an emphasis on politeness, problem-solving, good follow-up, stressing of product value and constant rapport-building through frequent calls and personal “thank you” notes• Given special permission to set own prices, especially for products which were not selling well but yielded a high margin• Accountable for new product knowledge, competitive analysis, customer needs and monthly sales figures through weekly meetings and reports • Wonderful, close, working relationship with the sales team and manager



Plaut Consulting

• IT Services and IT Consulting
• 1 - 100 Employee

• Business Development Executive

  • Jan 1999 - Apr 2001

  Business Development Executive at Plaut N. America, a Europe-based IT consulting firm and SAP Platinum Partner. (since acquired by SAP)-Responsible for lead generation for Plaut Consutling's N. American outside sales team -Made 50+ cold calls and follow-up to IT Managers, IT Directors and CIOS at nationwide companies with annual revenues of $10MM to $50MM and some Fortune 500s.-Able to build rapport and garner key information from C-Level technology leaders at these large companies what brand ERP software currently place, and any challenges with that solution, including issues related to the technology itself, budgetary concerns, end-user proficiency problems, duplication of effort as well as when software licensing expired and what changes, improvements or upgrades would be key for next ERP solution or version -Generated interest in SAP's ERP solution, gauging interest, product suite knowledge and providing answers to questions with synopsis of applicable features, benefits and potential advantages for prospect in considering SAP -Qualified appropriate conversations as need-based and interested leads, passed to outside sales team by geographical region and worked closely with several outside reps. in order to prepare reps. and coordinate sales opportunity meetings -Benefited from sales and technology training and mentoring -Traveled with outside sales team several times per year to participate in sales and partner conferences nationwide and team-build



AnswerNet

• United States
• Telecommunications
• 400 - 500 Employee

• Business Development Specialist

  • Apr 1998 - Oct 1999

  (Formerly Telesales, Inc)-Responsible for outbound calling campaigns to generate quality technology sales leads on behalf of our client Authoria, Inc, an HR and Benfits software company in Waltham Massachusetts-Generating an average of 4-5 qc'd leads per week, always made or surpassed peformance goals and awarded bonum-Rapidly growing Mass-based, outsourced sales and marketing company and b2b call center in Wilmington, MA and with expanding client base of New England software companies and other high techs About acquisitions: Joined inside sales team when organization was still 'Telesales, Inc',acquired shortly after by Cerida Corporation and later again, Cerida becoming an Answernet company-As Business Development Representative, the BDRs on the inside sales team were primarily responsible for lead generation via cold calling mid-sized companies and Fortune 500's nationwide -Spoke daily with C-level decison makers in both HR and IT, introducing myself and Authoria as company and solution, building rapport and asking relevant questions and listening to discover intel about HR needs, challenges and especially the prospect's interest in technology and related-initiatives that would lead to improvement of processes, cost-reduction, increased compliance rates and employee satisfaction-Coordinated daily with our internal Client Services Manager and also directly with the client's Marketing VP and outside sales team in order to strategize by campaign and region-Customized approach based on what was most effective and client's changing needs-Afforded technology sales training and mentorship by the core 'Telesales, Inc' management group; great experience with superb executive leadership and management-Also provided with excellent end user classroom training by client directly on features and benefits of the Authoria Human Resources knowledgebase and SaaS



U.S. Chemical Corporation

• Opportunity Research Specialist

  • Feb 1990 - Jun 1993

  Made over 50 cold-calls per day for this small, family-owned chemical reseller• Responsible for researching high margin surplus chemicals (dyes, resins, epoxies) for resale through trade publications, business letters/faxes and cold-calling large chemical manufacturers and storage facilities• Through detailed “interviewing” of plant managers and Chief Operating Officers, discovered quality, age and specifications of a given surplus product• Collected database of potential products for resale, sellers and key contact(s)• Passed information to purchasing manager and inside sales team