Dan Khanna

Corporate Specialist at Orbit World Travel (NZ)
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Contact Information
us****@****om
(386) 825-5501
Location
Auckland, Auckland, New Zealand, NZ
Languages
  • Hindi Native or bilingual proficiency
  • Punjabi Native or bilingual proficiency
  • English Full professional proficiency
  • Marathi Limited working proficiency

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Travis Harris

Dan is fantastic, with a wealth of knowledge, expertise with groups and also an unrivalled work ethic and attention to detail. We worked together managing group travel for one of my largest customers and he set in place some great strategies and processes to ensure that we were able to offer the best product and pricing to my customers. He is an expert at assessing each request to provide a favourable outcome for all parties. He was a fantastic Ambassador for Fiji Airways.

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Experience

    • New Zealand
    • Travel Arrangements
    • 100 - 200 Employee
    • Corporate Specialist
      • May 2022 - Present

    • Australia
    • Travel Arrangements
    • 1 - 100 Employee
    • Sales & Marketing Manager
      • May 2019 - Apr 2022

      Sales ,Sales support, Group travel - Leisure/MICE. Marketing -mainstream & social media strategy, competitor analysis, market intelligence, pricing, BSP and sales/revenue/profitability tracking, BSP ADM/ACM, market trends, promotions and events, product development, JV campaigns , team lead, mentoring, KPI management, trade events, refunds and financial audits, trade support-waivers/favors,

    • Account Manager
      • Jul 2018 - May 2019

      Account management, sales, sales support, , competitor analysis/match, pricing, product development, market intel, trade events, ancillary product promotion, trade support - waivers/favors

    • Fiji
    • Airlines and Aviation
    • 700 & Above Employee
    • Business Development Manager
      • Aug 2014 - Jul 2018

      Business Development Manager, sales, sales support , Sports/Leisure/Wedding/Mice Group Travel , Market intelligence, Competitor Analysis, trade events, product development, pricing strategy, media/marketing feedback and collateral, customer service, trade support Business Development Manager, sales, sales support , Sports/Leisure/Wedding/Mice Group Travel , Market intelligence, Competitor Analysis, trade events, product development, pricing strategy, media/marketing feedback and collateral, customer service, trade support

    • New Zealand
    • Travel Arrangements
    • 300 - 400 Employee
    • Ticket Agent
      • Jun 2013 - Jul 2014

      Ticket agent, attention to detail, time management, assisting retail/wholesale and group ticket issuance, KPI management, team player, team targets & goals Ticket agent, attention to detail, time management, assisting retail/wholesale and group ticket issuance, KPI management, team player, team targets & goals

  • World Aviation Systems
    • Auckland, New Zealand
    • Customer Sales Supervisor
      • Jul 2004 - May 2013

      Customer Sales supervisor for Air Tahiti Nui AU/NZ, reservations, telesales, customer support, inside sales support for BDM, MICE/Leisure and Wedding groups, corporate contract management, team lead, mentoring & monitoring call centre, KPI management, time management, liaise with Airport Ops for Pre-flight and manifest checks, BSP refunds, ADM/ACM support, trade support for waivers/favors Customer Sales supervisor for Air Tahiti Nui AU/NZ, reservations, telesales, customer support, inside sales support for BDM, MICE/Leisure and Wedding groups, corporate contract management, team lead, mentoring & monitoring call centre, KPI management, time management, liaise with Airport Ops for Pre-flight and manifest checks, BSP refunds, ADM/ACM support, trade support for waivers/favors

    • Thailand
    • Airlines and Aviation
    • 700 & Above Employee
    • Asst. Supervisor
      • Sep 1996 - Mar 2004

      Asst Superivisor Reservations/Ticket office, call centre, BSP refunds, groups travel processing, mentoring & monitoring team , KPI management, assist airport operations with pre-flight checks, financial reporting for counter sales, audit and weekly/monthly reports, weekly/monthly and quarterly performance reports Asst Superivisor Reservations/Ticket office, call centre, BSP refunds, groups travel processing, mentoring & monitoring team , KPI management, assist airport operations with pre-flight checks, financial reporting for counter sales, audit and weekly/monthly reports, weekly/monthly and quarterly performance reports

Education

  • Fiji Airways
    Certificate, Advanced Sales & Business development
    2018 - 2018
  • Amadeus
    certificate in Amadeus Training for Agents, Airline Ticketing
    2014 - 2014
  • Sabre
    Certificate in Sabre Training - Agents, Airline Ticketing
    2013 - 2013
  • Air Tahiti Nui
    Certificate, Sabre AER
    2010 - 2010
  • Air Tahiti Nui
    Certificate, E-ticket Training
    2005 - 2005
  • Thai Airways
    Certificate, Tariff II
    2003 - 2003
  • Thai Airways
    Certificate, Tariff I
    2002 - 2002
  • IATA Training
    Diploma of Education, IATA/UFTAA
    1997 - 1997
  • Mumbai University
    Bachelor of Commerce (B.Com.), COMMERCE
    1986 - 1991

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