Dan Joseph

Director Of Business Development at Tacten LLP
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Contact Information
us****@****om
(386) 825-5501
Location
Karnataka, India, IN

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Credentials

  • COBIT 5
    APMG International
    Jul, 2013
    - Nov, 2024
  • IT Information Library Foundations Certification (ITIL)
    EXIN
    Jun, 2011
    - Nov, 2024
  • ITIL Practitioner
    EXIN
    Mar, 2008
    - Nov, 2024
  • ITIL Foundation Level
    EXIN
    Nov, 2006
    - Nov, 2024
  • Microsoft Certified Solution Developer (MCSD)
    Microsoft
    Dec, 1999
    - Nov, 2024
  • ISO 27001 Lead Auditor - Information Security Certification
    ISACA
    May, 2012
    - Nov, 2024

Experience

  • Tacten Tech
    • India
    • Software Development
    • 1 - 100 Employee
    • Director Of Business Development
      • Feb 2022 - Present

  • DAYTECH Solutions Pvt. Ltd.
    • Director
      • Sep 2020 - Present

  • Redsoft Business Solutions
    • Head of Business Development
      • Oct 2014 - Present

      Business development activities from pre-sales to contract signing System study and product research Concept creation based on solution requirement development Creation and QA of solution proposal Client management, people management and project management activities Business development activities from pre-sales to contract signing System study and product research Concept creation based on solution requirement development Creation and QA of solution proposal Client management, people management and project management activities

  • IBM
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Delivery Manager
      • Aug 2012 - Sep 2014

      Provided delivery oversight and functional direction to 350+ members in the development & maintenance team working primarily on software and Infrastructure support Responsible for maintaining and achieving all applicable service level agreements/service level offerings (SLAs/SLOs) across client offerings Accountable for all account-related and customer audits Implemented requisite processes to measure, benchmark & reported on various delivery-related metrics

    • Service Delivery Manager
      • Nov 2004 - Jul 2012

      Managed large infrastructure projects for a customer (end to end support) Managed the cost model for service delivery, including identification of cost reduction areas Managed the service delivery element of the request for service process Identified opportunities for account growth and assisted DPE/PE with development Ensured service delivery adherence to process and procedures Provided leadership and direction to the service delivery teams

  • Multidata - Center for Software Research
    • Thiruvananthapuram, Kerala, India
    • Developer
      • Jan 1999 - Feb 2004

      System Study, programming, solution implementation of business related applications System Study, programming, solution implementation of business related applications

Education

  • AICTE - CEP
    Master's Degree, Computer Science
    1998 - 1999
  • University of Kerala
    Bachelor's Degree, Management and accouting
    1996 - 1998

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