Experience

The Lincoln Hotel

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Front of House Manager

  • Oct 2021 - Present



The John Bull Pub

• Lincoln, England, United Kingdom

• Kitchen Manager

  • Jul 2019 - Mar 2023

  I co manage a pub kitchen, with my share taking in the ordering/managing of stock, maintaining gross profit levels, increasing food sales, and directing my team from the pass. I co manage a pub kitchen, with my share taking in the ordering/managing of stock, maintaining gross profit levels, increasing food sales, and directing my team from the pass.



Urban Moto Ltd

• Lincoln

• Distribution Assistant

  • Feb 2019 - Aug 2019



The Lincoln Hotel

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Night Manager

  • Nov 2015 - Feb 2019

  Managed the business through the night, ensuring guest and staff safety. Dealing with any issues as the presented themselves. Maintaining the security of the building with regular walk rounds.General cleaning of public areas.Maintain the high standards that I set for the department, and ensuring my staff followed the procedures.

• Reservations Co-ordinator

  • May 2012 - Nov 2015

  Managed the reservations department of the business, ensuring that maximum revenue was achieved from each sale.Manage all sales platforms, which included third party agents, to remain competitive in the market place.Meet and greet all group bookings, and remain a point if contact throughout their stay.



Sainsbury's

• United Kingdom
• Retail
• 700 & Above Employee

• Cafe Assistant

  • Oct 2011 - May 2012

  As part of the Cafe Team I was originally on a rota system of differing tasks which included working on the tills, stock rotation, clearing the tables and keeping the area tidy, potwashing, accepting deliveries and storing the stock correctly. I quickly moved into the kitchen itself, in which I was tasked with cooking orders as the came through to a set standard, and within a time limit. Maintain high presentation standards aswell as cleaning down if my work area. As part of the Cafe Team I was originally on a rota system of differing tasks which included working on the tills, stock rotation, clearing the tables and keeping the area tidy, potwashing, accepting deliveries and storing the stock correctly. I quickly moved into the kitchen itself, in which I was tasked with cooking orders as the came through to a set standard, and within a time limit. Maintain high presentation standards aswell as cleaning down if my work area.



The Lincoln Hotel

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Night Porter

  • Aug 2008 - Oct 2011

  This role enabled me to enhance my knowledge of hotels and the workings of them. My tasks involved following direction from my Night Manager, which included setting up of function rooms, dealing with any guest requests, general front of house cleaning. I also processed the nightly audit and reconciled the daily banking on to the hotel's in house computer systems. This role enabled me to enhance my knowledge of hotels and the workings of them. My tasks involved following direction from my Night Manager, which included setting up of function rooms, dealing with any guest requests, general front of house cleaning. I also processed the nightly audit and reconciled the daily banking on to the hotel's in house computer systems.



Lincolnshire Co-op

• United Kingdom
• Retail
• 300 - 400 Employee

• Travel Sales Consultant

  • Aug 1999 - Aug 2008

  This role included the sales of package holidays and ancillary services to customers in a face to face setting and via the telephone. I also managed the bureau de change, in which upselling by 10% was something I introduced to the branch. This role included the sales of package holidays and ancillary services to customers in a face to face setting and via the telephone. I also managed the bureau de change, in which upselling by 10% was something I introduced to the branch.