Dan Diamond
Online Sales Manager at Drum Workshop, Inc. (DW Drums)- Claim this Profile
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Bio
Experience
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Drum Workshop, Inc. (DW Drums)
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United States
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Manufacturing
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1 - 100 Employee
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Online Sales Manager
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Apr 2017 - Present
My roles consist of the following - managing and coordinating all daily online sales for Drum Workshop, PDP Drums, Gretsch Drums, and LP Music using KIBO and Quivers OMS. Customer Service rep. Online MAP enforcement team lead. OEM and industry sales. Assisting in website development and online customer experience. Making peoples drum dreams come true! My roles consist of the following - managing and coordinating all daily online sales for Drum Workshop, PDP Drums, Gretsch Drums, and LP Music using KIBO and Quivers OMS. Customer Service rep. Online MAP enforcement team lead. OEM and industry sales. Assisting in website development and online customer experience. Making peoples drum dreams come true!
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Tarantula Hill Brewery
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Thousand Oaks, California, United States
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Bartender
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Apr 2021 - Present
Bartender, beer server, food handler and ABC certified. Cicerone certification in progress. Continuing growing my knowledge and connections within the craft brewery community. My favorite part about working in a brewery is getting to know the locals, meeting all the people from around the world, and how the community is so tight knit. It's truly one great big family to be a part of. Bartender, beer server, food handler and ABC certified. Cicerone certification in progress. Continuing growing my knowledge and connections within the craft brewery community. My favorite part about working in a brewery is getting to know the locals, meeting all the people from around the world, and how the community is so tight knit. It's truly one great big family to be a part of.
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The Guitar Center Company
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United States
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Retail
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700 & Above Employee
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Financial ops manager
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Mar 2016 - Apr 2017
Sales audit team member - handle daily bank reconciliations, verify checks are able to be paid through to customers, and maintaining assurance that no check is fraudulently paid through or mistakenly paid twice etc. Help verify erroneous charges on credit and debit cards from failed transactions or system glitches. Reconciliation of depository and disbursement accounts as well as cash on delivery accounts. Handling NSF checks from customers which get sent to collections. Was able to help save Guitar Center over $500k in dispute payouts in less than a year's time. Familiar with Chesapeake and Peoplesoft accouting software. Show less
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Drum Tech and Sales Consultant
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Apr 2015 - Mar 2016
Sales and drum tech in "drum heaven"!Involved with the grand opening of the corporate store location in Westlake Village in 2015. Accomplished nearly $100K and was one of the top sales associates for the store ifor over a year before being promoted. Built a wide variety of return clients with my knowledgeable expertise to help make their experience seamless and comfortable in every purchase.
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Shipping/Warehouse Mngr.
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Mar 2012 - Mar 2015
Boxing and shipping orders through various shipping companies, mainly using UPS WorldShip or Fedex systems. Processing incoming/outgoing orders using Excel. Manage warehouse and keep items in stock i.e. framing tools, packaging/boxes, prints , moulding/liners, etc. Building frames for canvas, framing, stretching, lining paintings and prints/canvases. Some curating. Maintaining a clean, safe, organized, warehouse and clean gallery as well. Working exhibitions on a monthly basis. Boxing and shipping orders through various shipping companies, mainly using UPS WorldShip or Fedex systems. Processing incoming/outgoing orders using Excel. Manage warehouse and keep items in stock i.e. framing tools, packaging/boxes, prints , moulding/liners, etc. Building frames for canvas, framing, stretching, lining paintings and prints/canvases. Some curating. Maintaining a clean, safe, organized, warehouse and clean gallery as well. Working exhibitions on a monthly basis.
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Warehouse, Server, Event Lead, Food Prep, Event Setup Crew
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Dec 2004 - Mar 2012
Warehouse Employee: Packing detailed lists for parties, organizing and cleaning all warehouse/event supplies and keeping inventory of said items, loading and unloading box trucks, driving all vehicles i.e. 16ft. box trucks and vans to deliver items and food products. Presidential Serving Staff: Driving vehicles to and from events, loading and unloading vehicles of all food and event utilities, setting up events, prepping food items for large groups of people and V.I.P. such as the President and other members of congress, on site at the Ronald Reagan Library and off site at different venues such as Peterson Automotive Museum or private homes, working under strict time lines, maintaining exceptional customer satisfaction, and breaking down all event utilities at the end of events. Show less
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Education
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Musicians Institute
Percussion and Recording -
Moorpark College
Undergraduate, Music -
Moorpark Highschool
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Moorpark College
Undergraduate, Music