Experience

Tom Roush Lincoln Mercury Mazda and Used

• Sales Manager

  • Mar 2019 - Present

  Westfield, IN, United States

• Sales Manager

  • Jan 2019 - Present

  Westfield, Indiana Sales and Leasing Consultant



Hubler Automotive Group

• United States
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• New Car Sales Manager

  • May 2017 - Dec 2018

  Greenwood, Indiana



Hubler Mazda

• United States
• Retail
• 1 - 100 Employee

• New Car Sales Manager

  • Aug 2017 - Nov 2018

  Greenwood, Indiana



Ray Skillnan GMC/Buick

• United States
• Individual and Family Services
• 1 - 100 Employee

• Internet Sales Manager

  • Jul 2013 - Jul 2017

  Internets Sales Manager / Sales and Leasing Consultant



SPEEDWAY SUPERAMERICA LLC

• United States
• 1 - 100 Employee

• Store Manager

  • Aug 2006 - Jun 2012

  Store Manager. I managed several locations for this company. Duties included training, merchandising, banking, hiring, firing, sales reporting, inventory, fuel management, food management, customer service and overall daily operation of my store.



Dial One heating and air.

• United States
• Facilities Services
• 1 - 100 Employee

• Sales Manager/Area Sales Manager

  • Jan 2005 - Mar 2006

  I managed the company sales force, assigning leads generated through phone and Internet. I also hired a staff of lead generators that were embedded in area Home Depot Stores. I traveled weekly to stores throughout the Indy area and surrounding counties meeting with and training staff to improve lead generation. I also managed the sales office which included sales reporting, daily sales scheduling, profit/loss reporting and training.



Crossroads Lincoln Mercury

• United States
• Telecommunications

• Sales Manager/Customer Relations Manager/Finance Manager

  • Jan 1994 - Sep 2004

  I was a sales manager for Crossroads for over 5 years of my time with the company. I also was the Customer Relations Manger, Internet Sales Manager, Training Manager and Warranty Manager. I handled customer relations issues for both sales and service. I was also the Internet Sales Manager, built the company website, maintained the inventory, took all sales leads from our own website and outside lead generation sites, distributed leads to the sales force and managed the department. I also… Show more I was a sales manager for Crossroads for over 5 years of my time with the company. I also was the Customer Relations Manger, Internet Sales Manager, Training Manager and Warranty Manager. I handled customer relations issues for both sales and service. I was also the Internet Sales Manager, built the company website, maintained the inventory, took all sales leads from our own website and outside lead generation sites, distributed leads to the sales force and managed the department. I also developed process mapping for the dealership and held weekly meetings with all sales, service and parts staff to interact and gain ideas to improve overall customer satisfaction. Process mapping was adopted and used throughout the company and was highly successful in improving sales and service customer relations and also employee relations. Employee input lead to multiple process changes that not only improved how we did things for our customers but lead to decreased costs and increased profits. Employees were engaged and felt a part of the company because their input was not only asked for but in many cases used to make changes. Employee turnover decreased leading to cost savings and job satisfaction increased leading to higher job performance which in turn lead to dramatic increases in customer CSI scores and sales. Show less