dan cronin
Service Desk Manager at K Force- Claim this Profile
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Bio
Barrie Dawer
Dan was a respected and well liked Manager at C3i. He managed one of the larger groups and was eventually promoted to a Director position. He was always very helpful and supportive when I started at C3i and showed me how to navigate the many intricacies of Relationship management. Working with Dan was a real pleasure and I would highly recommend him to any employer/employee!
Andrew Abraham
I worked directly under Dan for 2 years. Dan is a very experienced and driven manager that knows exactly what his direct reports need to thrive at their positions. He does not micromanage, but is always available when his reports need him and knows when his input is needed. The communication between Dan and his teams spread out across all of North America has always been top notch, the best of any manager I have reported to. I highly recommend Dan and believe he would be a great asset to any organization he is a part of.
Barrie Dawer
Dan was a respected and well liked Manager at C3i. He managed one of the larger groups and was eventually promoted to a Director position. He was always very helpful and supportive when I started at C3i and showed me how to navigate the many intricacies of Relationship management. Working with Dan was a real pleasure and I would highly recommend him to any employer/employee!
Andrew Abraham
I worked directly under Dan for 2 years. Dan is a very experienced and driven manager that knows exactly what his direct reports need to thrive at their positions. He does not micromanage, but is always available when his reports need him and knows when his input is needed. The communication between Dan and his teams spread out across all of North America has always been top notch, the best of any manager I have reported to. I highly recommend Dan and believe he would be a great asset to any organization he is a part of.
Barrie Dawer
Dan was a respected and well liked Manager at C3i. He managed one of the larger groups and was eventually promoted to a Director position. He was always very helpful and supportive when I started at C3i and showed me how to navigate the many intricacies of Relationship management. Working with Dan was a real pleasure and I would highly recommend him to any employer/employee!
Andrew Abraham
I worked directly under Dan for 2 years. Dan is a very experienced and driven manager that knows exactly what his direct reports need to thrive at their positions. He does not micromanage, but is always available when his reports need him and knows when his input is needed. The communication between Dan and his teams spread out across all of North America has always been top notch, the best of any manager I have reported to. I highly recommend Dan and believe he would be a great asset to any organization he is a part of.
Barrie Dawer
Dan was a respected and well liked Manager at C3i. He managed one of the larger groups and was eventually promoted to a Director position. He was always very helpful and supportive when I started at C3i and showed me how to navigate the many intricacies of Relationship management. Working with Dan was a real pleasure and I would highly recommend him to any employer/employee!
Andrew Abraham
I worked directly under Dan for 2 years. Dan is a very experienced and driven manager that knows exactly what his direct reports need to thrive at their positions. He does not micromanage, but is always available when his reports need him and knows when his input is needed. The communication between Dan and his teams spread out across all of North America has always been top notch, the best of any manager I have reported to. I highly recommend Dan and believe he would be a great asset to any organization he is a part of.
Credentials
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ITIL
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Experience
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K Force
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United States
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Computer and Network Security
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1 - 100 Employee
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Service Desk Manager
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May 2017 - Present
Service Desk Manager for the Office of the Inspector General (OIG), Health and Human Services (HHS) Service Desk Manager for the Office of the Inspector General (OIG), Health and Human Services (HHS)
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Highrise Consulting, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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User Support Project Manager
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Jan 2017 - Present
Responsible for the federal grant program for the NIH eRA website. Responsible for the federal grant program for the NIH eRA website.
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AECOM
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United States
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Civil Engineering
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700 & Above Employee
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Program Manager
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Aug 2013 - Present
Responsible for a 90 member IT team supporting the Securities and Exchange Commission (SEC), including service desk, deskside technical support, training, asset management, remote office support and QA teams. Responsible for a 90 member IT team supporting the Securities and Exchange Commission (SEC), including service desk, deskside technical support, training, asset management, remote office support and QA teams.
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Airbus
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France
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Aviation and Aerospace Component Manufacturing
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700 & Above Employee
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Information Technology Service Delivery Manager
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Jul 2018 - Jun 2019
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Abt Associates
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United States
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Research Services
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700 & Above Employee
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Director, IT Services
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Jan 2018 - Jul 2018
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Public Company Accounting Oversight Board (PCAOB)
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United States
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Financial Services
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700 & Above Employee
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Senior Mgr., IT Support Operations
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Jun 2012 - Apr 2013
Lead a great team supporting an organization dedicated to excellence. Lead a great team supporting an organization dedicated to excellence.
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Yahoo
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United States
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Technology, Information and Internet
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700 & Above Employee
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IT Support Mgr for the Americas
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Feb 2006 - May 2012
IT Support Mgr for 23 Yahoo field offices in North & South America IT Support Mgr for 23 Yahoo field offices in North & South America
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Director
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Oct 1997 - Mar 2001
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VP, MIS
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Nov 1990 - Jun 1996
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ADP
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United States
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Human Resources Services
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700 & Above Employee
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Mgr. Customer Service and Custom Programing
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1982 - 1989
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Education
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1980 - 1983
Fairleigh Dickinson University
MBA, finance -
1976 - 1979
Drew University
BA, political science -
1972 - 1976
Morris Catholic High School
Community
