Dan C.
NOC Engineer at Stratosphere Networks, LLC- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
US
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Credentials
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Connectwise Automate Certified Professional
ConnectWiseMar, 2019- Sep, 2024
Experience
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Stratosphere Networks, LLC
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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NOC Engineer
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Oct 2018 - Present
Internal tool development of RMM (Connectwise Automate).Develop scripts for automating tasks.Creating and maintain documentation.Develop process improvements and standardization.Assisting helpdesk technicians on escalations.
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Helpdesk Agent
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Sep 2017 - Sep 2018
NOC Helpdesk / Data Tech Support
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Touchquest Digital Minds, inc
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Hospitality
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1 - 100 Employee
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Technical Support
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Dec 2011 - Aug 2017
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Education
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DePaul University
Bachelor of Arts (B.A.), Information Technology
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