Experience

encurage financial network

• United States
• Financial Services
• 1 - 100 Employee

• Chief Marketing & Innovation Officer

  • Sep 2023 - Present

  Chicago, Illinois, United States



DB Marketing Strategy

• Principal

  • Jul 2019 - Present

  Greater Chicago Area



First Financial Credit Union

• United States
• Banking
• 1 - 100 Employee

• Chief Marketing & Innovation Officer

  • Dec 2022 - Sep 2023

• Vice President - Member Experience & Design

  • May 2021 - Sep 2023

  Skokie, Illinois, United States



Fifth Third Bank

• United States
• Financial Services
• 700 & Above Employee

• AVP Marketing Manager - Business Banking

  • May 2019 - Jun 2019

  Rosemont, IL



MB Financial Bank

• Financial Services
• 700 & Above Employee

• AVP Consumer & Small Business Marketing Manager

  • Jan 2016 - Jun 2019

  Rosemont, IL MB Financial Bank is a Chicago-based commercial bank with approximately $20 billion in assets and a 100+ year history of building long-lasting relationships with middle-market companies and individuals. From commercial banking and capital markets to international banking and wealth management, the bank offers a full range of financial solutions and the expertise of bankers who are focused on their clients’ success.

• Training Manager

  • Nov 2014 - Jan 2016

• Senior Retail Learning Specialist

  • Jul 2014 - Nov 2014

• Retail Learning Specialist

  • Feb 2013 - Jul 2014

  Develops, conducts and evaluates training programs in relation to retail operations, compliance and professional development for MB Financial retail employees, also assisting with various other business lines as needed. Assists with process design and implementation in response to regulatory changes. Responsible for delivering high quality deliverables to all staff members from front line to upper management. Responsible for overseeing one retail region of 10 to 16 banking… Show more Develops, conducts and evaluates training programs in relation to retail operations, compliance and professional development for MB Financial retail employees, also assisting with various other business lines as needed. Assists with process design and implementation in response to regulatory changes. Responsible for delivering high quality deliverables to all staff members from front line to upper management. Responsible for overseeing one retail region of 10 to 16 banking centers to audit for operational and regulatory competencies.

• Licensed Banker/Mortgage Specialist

  • Feb 2011 - Feb 2013

  Develops and maintains retail banking business of prospective and existing customers; implements the personal banking concepts through the sale of deposit accounts, loans and other retail banking services; refers the inquiries of customers and prospects regarding other banking products and services to the appropriate department. Responsible for development and coaching of Retail Team Staff regarding mortgage loan inquiries, compliance, and growth.



MB Financial Bank

• Financial Services
• 700 & Above Employee

• Customer Service Associate

  • 2010 - 2011



Corus Bank

• Banking
• 1 - 100 Employee

• Senior Teller

  • Oct 2005 - Sep 2009