Experience

SWA

• 100 - 200 Employee

• Flight Attendant

  • Feb 2017 - Present



Self Employed

• Washington D.C. Metro Area

• Business Management Consultant

  • Oct 2011 - Present

  -Provide assessment and evaluation in all areas including sales and business development; operations; budget and financial performance; marketing and branding; business restructuring and human resources/staffing -Solve issues; create value; maximize growth; improve overall business performance -Revenue/profit growth -Provide assessment and evaluation in all areas including sales and business development; operations; budget and financial performance; marketing and branding; business restructuring and human resources/staffing -Solve issues; create value; maximize growth; improve overall business performance -Revenue/profit growth



EagleBank

• United States
• Banking
• 300 - 400 Employee

• Area Manager/VP

  • Nov 2010 - Sep 2011

  -Successfully managed business development, community/civic activities and budget/operational facets of the DC Region branches – 5 branches total, with multimillion dollar production each -Responsible for the region’s branches’ performance including but not limited to production and market share growth, individual branch management, budget/profitability and employee performance and growth -Successfully managed business development, community/civic activities and budget/operational facets of the DC Region branches – 5 branches total, with multimillion dollar production each -Responsible for the region’s branches’ performance including but not limited to production and market share growth, individual branch management, budget/profitability and employee performance and growth



M&T Bank

• United States
• Financial Services
• 700 & Above Employee

• AVP/Senior Branch Manager

  • Jan 2006 - Nov 2010

  -Successfully managed business development and budget/operational facets at 2 of the DC Region’s branches, with multimillion production each -Responsible for directing sales and business development activities, meeting operational/ budget objectives, assisting branch customers as needed and personally managing a portfolio of high net worth clients (15-20) -Participated in building the bank's presence in the community, prospecting, enhancing business relationships, and achieving customer retention goals Show less



Southwest Airlines

• Airlines and Aviation
• 700 & Above Employee

• Flight Attendant

  • Apr 2000 - Jun 2005

  -Responsible for providing high quality customer service and passenger safety in a high stress environment -Provided leadership and direction during challenging situations such as bomb threats, hijackings, delayed flights, and severe weather conditions -Managed deadlines and worked independently with minimal supervision -Responsible for providing high quality customer service and passenger safety in a high stress environment -Provided leadership and direction during challenging situations such as bomb threats, hijackings, delayed flights, and severe weather conditions -Managed deadlines and worked independently with minimal supervision