Experience

Vail Resorts Retail LLC

• United States
• Real Estate
• 1 - 100 Employee

• Rental Operations Manager

  • Dec 2021 - Present

  Manage rental equipment inventory in Eagle County for both winter and summer operations. Manage rental equipment inventory in Eagle County for both winter and summer operations.


Vacasa
• United States
• Hospitality
• 1 - 100 Employee
• Assistant General Manager

  • May 2021 - Dec 2021


Charming Chairs

• • Dec 2017 - Jul 2020

• • Nov 2015 - Dec 2017



Vail Sports

• United Kingdom
• 1 - 100 Employee

• Store Manager

  • Oct 2010 - Nov 2015

  * Managed all operations for largest VRR rental/retail store in Vail Valley providing rental, retail and maintenance of bike and ski equipment ; * Delivered 2.9 million in sales in 2014-15 year, number 1 store for sales amongst 30+ stores for the fiscal year ; * Delivered second highest Net Promoter Score of 78 in Vail resorts Retail ; * Established strong relationships with other Store Managers to improve inventory and transit processes ; * Responsibilities include management of inventory and cash, payroll budgets, P&L, training, employee scheduling, hiring and firing, merchandising, sales and customer service ; * Demonstrated strong operational management by providing the smallest shrink store had seen at the end of season inventory ; * Scheduled clinics and trained seasonal staff on all new products and brands in the store The North Face, Assistant Store Manager * Responsible for the training and professionalism of staff as well as recovery and cash management ; * Assisted the high end clientele to deliver seamless customer service ; * Merchandized the store as new products arrive ; * Daily user of EPICOR and SSV systems at The North Face, responsible for opening and closing Rentskis.com, Reservations Supervisor * Sold, maintained and facilitated online-ski reservation program for customers ; * Resolved reservation issues with multiple store locations and customers ; * Extracted sales data from POS system to organize it and distribute it to affiliate stores Colorado Ski and Golf, Sales Associate * Sales representative in golf and ski sections ; * Assisted customers with the fitting and purchase of ski and golf equipment ; * Excellent product knowledge in both ski and golf departments ; * Resolved departmental issues ; Show less



The Golf Club at Ravenna

• Member Services Supervisor

  • Mar 2009 - Oct 2011

  * Catered to a wide range of member needs at a private golf club from arrival to departure ; * Worked in golf shop; Sales of accessories, clubs and other equipment to members ; * Cultivated strong relationships with members and support staff to ensure 100% member satisfaction and smooth club operation ; * Maintained equipment, member property, and club grounds ; * Catered to a wide range of member needs at a private golf club from arrival to departure ; * Worked in golf shop; Sales of accessories, clubs and other equipment to members ; * Cultivated strong relationships with members and support staff to ensure 100% member satisfaction and smooth club operation ; * Maintained equipment, member property, and club grounds ;



Bacon Distributing Inc

• United States
• Wholesale Building Materials

• Sales/Office Assistant

  • Apr 2000 - Aug 2008

  * Sales of high-end kitchen appliances and grills ; * Analyzed and interpreted operations data and became proficient with internal office network ; * Performed sales calls to customers in Denver area ; * Promptly filed paperwork and maintained an organized, efficient office working environment TECHNICAL SKILLS/CERTIFICATIONS Microsoft Office Suite, including Word, Excel, and PowerPoint POS systems - EPICOR, RPOS and MMS Mac operating systems and software and basic experience with Final Cut Pro Show less