Sr. Field Service Engineer

• Sep 2021 - Present

Field Service Engineer - supporting installations, maintenance and repairs of DNA sequencing instruments offered by Singular Genomics Field Service Engineer - supporting installations, maintenance and repairs of DNA sequencing instruments offered by Singular Genomics

Field Service Specialist

• Nov 2019 - Mar 2020

Field Service Specialist for Dermatology Laser and Kidney Stone treatment. Remote territory of San Diego. Installation, Maintenance and repair of IPL and Excimer Lasers on site at hospitals and private practices. Maintained inventory and schedules to coincide with customer contracts. Field Service Specialist for Dermatology Laser and Kidney Stone treatment. Remote territory of San Diego. Installation, Maintenance and repair of IPL and Excimer Lasers on site at hospitals and private practices. Maintained inventory and schedules to coincide with customer contracts.

Senior Field Service Engineer

• May 2004 - Mar 2019

Femtosecond laser - Field Service Engineer

• May 2004 - Dec 2016

Field Service Engineer - Catalys, Intralase system, servicing internationally as well as domestically and local to San Diego, Las Vegas and Honolulu. • Install, Maintain, and repair highly sensitive high end laser devices for use as medical tools in Lasik and Cataract treatment procedures. • Act as first point of contact between customers and corporate office, often diffusing situations before they are escalated. • First on site when customer calls with reports for service. • Designated Trainer for new hires. • Final Test Engineer on the manufacturing floor – aligning , debugging, data collecting.

Product Engineer

• Nov 2012 - Aug 2013

Catalys Cataract Laser Product Trainer for Field Service Personnel. Taught level 1 and level 2 service class to employees as well as distributors. Wrote Service Bulletins and assisted field personnel when necessary. Headed projects to resolve new product issues and implement field fixes. Catalys Cataract Laser Product Trainer for Field Service Personnel. Taught level 1 and level 2 service class to employees as well as distributors. Wrote Service Bulletins and assisted field personnel when necessary. Headed projects to resolve new product issues and implement field fixes.

Field Service Engineer

• 2004 - 2008

Lead Final Test Engineer

• Apr 1997 - Apr 2004

• Final Test Lead Engineer, managing work schedules of 8 Engineers and tracking status of issues for laser manufacturing deadlines. • Final Test Engineer testing ,debugging and aligning excimer lasers, weeks at a time, for use in semiconductor industry. Collected and analyzed data using various software tools. • Performed field service duties in Gotemba and Utsinomiya Japan. • Met daily with Management to discuss production schedules. • Worked in clean room environment • Final Test Lead Engineer, managing work schedules of 8 Engineers and tracking status of issues for laser manufacturing deadlines. • Final Test Engineer testing ,debugging and aligning excimer lasers, weeks at a time, for use in semiconductor industry. Collected and analyzed data using various software tools. • Performed field service duties in Gotemba and Utsinomiya Japan. • Met daily with Management to discuss production schedules. • Worked in clean room environment

Test Floor Technician

• May 1994 - Apr 1997

• Final Test Technician in a manufacturing environment. • Conducted Tests and adjustments on electronic circuit boards used in long distance telecommunication lines. Including Environmental Stress Testing, digital alignments and tunings using various test fixtures. • Performed Field Service Duties for installs and diagnostic repairs in Colorado Springs and San Diego. • Final Test Technician in a manufacturing environment. • Conducted Tests and adjustments on electronic circuit boards used in long distance telecommunication lines. Including Environmental Stress Testing, digital alignments and tunings using various test fixtures. • Performed Field Service Duties for installs and diagnostic repairs in Colorado Springs and San Diego.

Electronics Technician

• Jun 1989 - Apr 1994

2nd Class ET2, At-Sea Technician for Radars, Radio Communication Equipment, Digital Display Monitors used on board navy warships at the time. 2nd Class ET2, At-Sea Technician for Radars, Radio Communication Equipment, Digital Display Monitors used on board navy warships at the time.