Daniel Sorrell

CTO at CallFinder Speech Analytics
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Burlington Area

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • CTO
      • Apr 2018 - Present

      As the Chief Technology Officer my role is to manage all aspects of product design and development as well as the company’s technical operations.Primary Responsibilities:● Manage engineering team consisting of engineers, architects and system administration● Oversee and manage solution infrastructure which is co-hosted on dedicated hardware as well as in Amazon's AWS infrastructure● Infrastructure, IT staff and technology budgeting for company● Product Management● Managing all internal IT operationsCallFinder is the leading provider of cloud-based, speech analytics technology. CallFinder’s automated quality assurance solution quickly locates keywords and phrases within your recorded calls, identifying key metrics you can use to improve agent performance, reduce operating costs, ensure compliance, and provide a superior customer experience.

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • VP of Engineering
      • Sep 2017 - Apr 2018

      As the lead of Engineering for a small Health IT company my responsibilities are to manage all aspects of product design, development and technical operations.Primary responsibilities:● Manage engineering team consisting of engineers, UX and a product manager● Manage solution infrastructure (AWS), manage builds and promotion process (TechOps)● Responsible for Architecture of the solution● Budgeting and reducing costs of both the team and infrastructure (AWS)● Writing / editing compliant policy documents (URAC, HIPAA, internal company policies)● Managing all internal IT operations (domain controllers, on / off boarding employees

    • VP of Engineering
      • Sep 2015 - Sep 2017

      Head of development for a small startup company focused on Social Media. As a small company my responsibilities range from presenting to investors down to writing code. I architected the solution, managed developers all around the world, wrote patents, wrote code and probably took out the trash a few times.We built a solution which runs natively on iOS (swift), Android (java) as well as a web based interface (vuejs / nodejs / html5) which all connect to a C# service layer down to a Postgres relational database.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Software Architect
      • Mar 2013 - Aug 2015

      Lead Architect for our Cerner’s Wellness solution where my main responsibility was overseeing all three of our agile development teams which are located across the country. I was responsible for my team’s quality and ensuring that our standard architecture patterns are followed. This solution was formerly a company called PureWellness which was acquired in March of 2013. Lead Architect for our Cerner’s Wellness solution where my main responsibility was overseeing all three of our agile development teams which are located across the country. I was responsible for my team’s quality and ensuring that our standard architecture patterns are followed. This solution was formerly a company called PureWellness which was acquired in March of 2013.

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Director of Software Development
      • Mar 2007 - Feb 2013

      Starting as a Software Engineer, I worked many long days to architect and build the core of PureWellness’s solution. This included many different projects and technologies including database, web user interface, mobile, reporting, integration and an extensive logic tier. I was originally hired in our Burlington, VT office but had the opportunity to transfer to our San Diego (Carlsbad) CA office to oversee our west coast development and run an innovation team (March of 2012).Management:Leading our innovation team, my group was responsible for architecting and building using new technologies to broaden our solution. I was responsible for gather requirements, assigning roles to developers and designers, project management, assigning QA and transitioning the feature for release.Development:My focus has been on an ASP.Net based Software as a Server (SaaS) platform with a Microsoft SQL Server backend. I also architect and oversaw the development of two cross platform Mobile Solutions which are currently deployed to both the App Store and Google Play store.

    • Quality Assurance
      • Jan 2005 - Mar 2007

      My responsibilities included the extensive testing of the various products PKC produced. PKC makes medical diagnostic software. Their software runs on ASP.NET as well as a desktop version also utilizing the .NET framework. I tested the interfaces for functionality as well as usability for their different products. My responsibilities included the extensive testing of the various products PKC produced. PKC makes medical diagnostic software. Their software runs on ASP.NET as well as a desktop version also utilizing the .NET framework. I tested the interfaces for functionality as well as usability for their different products.

    • Design Services
    • 1 - 100 Employee
    • Information Technology
      • Mar 2004 - Dec 2004

      While working for JDK my primary responsibilities were to make sure that all the computers in the studio (about 125 total) were running smoothly. I gained extensive knowledge working with Mac computers and I also gained knowledge with working with network servers. My job also entailed the up keep of the phone system as well as the server room. I left JDK when my internship was over in December of 2004. While working for JDK my primary responsibilities were to make sure that all the computers in the studio (about 125 total) were running smoothly. I gained extensive knowledge working with Mac computers and I also gained knowledge with working with network servers. My job also entailed the up keep of the phone system as well as the server room. I left JDK when my internship was over in December of 2004.

Education

  • Champlain College
    Bachelors, Computer Science
    2003 - 2007

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