People Strategist

• May 2023 - Present

Highly engaged in the integration of heloo&TaskUs, and actively contributing to HR, HRIS, and labor law aspects. Acting as a stakeholder manager for employment agencies, external legal counsel, and bookkeeping in the CEE region. Supporting benefits team, and WFM team, and acting as a lead in projects such as cross-border secondments across EU and non-EU nations. Actively participating in the creation and implementation of human resource and labor law-connected policies, procedures, and structures on a company level. Actively leading a team of 7 HR Generalists. Show less

Human Resources Team Lead

• Oct 2022 - May 2023

Leading a fantastic team of human resource specialists and experts, operating in field of HR processes, administration and legal support for SEE and CEE region.Working on implementation of HRIS system and tools as well as acting as POC in terms od labor law, immigration law and compliance.Supporting other departments in company's emplyoment footprint expansion.

Human Resources Expert

• Nov 2021 - Oct 2022

Creating and implementing human resource and legal department policies, procedures, and structures on a company level, mainly in the field of labor and social law, covering SEE and CEE region. Supporting the recruitment team regarding legal and immigration procedures. Initiating and leading the process of internationalization in terms of employment footprint with a focus on cooperation with various international vendors.Covering contract procedures (onboarding, current employee phase, offboarding) as well as transferring needed knowledge concerning this matter to Team Leaders, Team Managers, and others.Additional topics include employment and legal market research, GDPR, Data Security, and Commercial law. Show less

Human Resources Specialist

• Apr 2020 - Nov 2021

Legal and financial framework in internationalization project for SE Europe region.Proposing and executing new project guidelines/interviewing new colleagues in five countries, mainly in field of Customer Care, Sales & Account management.Execution of launching new clients in internal framework (e.g. Glovo).Daily cooperation and support to KAM's, PM's, Marketing Team, HR and clients.

Co-Founder

• Apr 2021 - Present

Lecturer

• Sep 2020 - Feb 2022

A part of a team of lecturers in modern multifunctional soft skills academy. In charge of a modules "Negotiation" and "Communication in stressful situations and with aggressive people" in classic semestral group lectures and in-house trainings, online and offline. A part of a team of lecturers in modern multifunctional soft skills academy. In charge of a modules "Negotiation" and "Communication in stressful situations and with aggressive people" in classic semestral group lectures and in-house trainings, online and offline.

People Operations Manager

• Feb 2020 - Feb 2022

Onboarding of new skippers/hosts/cooks, setting up all needed processes between platforms/charters/end clients. Responsible for people management, customer experience and teams results. Implementing new tools and operations as for product development with high operational results. Onboarding of new skippers/hosts/cooks, setting up all needed processes between platforms/charters/end clients. Responsible for people management, customer experience and teams results. Implementing new tools and operations as for product development with high operational results.

Brand Consultant

• May 2019 - Feb 2020

Conducted marketing and sales activites in smartphone and non-smartphone sector throughout Croatia. Applied various market research methods in terms of brand visibility and positioning in retail channel to upscale sales numbers. Also in various ocassions in charge of Huawei product presentations and trainings for internal and external retail teams for Croatia and Adria region. Conducted marketing and sales activites in smartphone and non-smartphone sector throughout Croatia. Applied various market research methods in terms of brand visibility and positioning in retail channel to upscale sales numbers. Also in various ocassions in charge of Huawei product presentations and trainings for internal and external retail teams for Croatia and Adria region.

Sales Promoter

• 2015 - 2016

Activities for product Dolce Gusto - Nestle Adriatic d.o.o. through Masterplan Agency. Visiting the area which is allocated for the performance of regular promotional activities at points of sale. Mandatory informing the customers, potential customers and employees on each point of sale, including all of the characteristics regarding the product. Excellent sales results based on good communication skills and good knowledge of products. Activities for product Dolce Gusto - Nestle Adriatic d.o.o. through Masterplan Agency. Visiting the area which is allocated for the performance of regular promotional activities at points of sale. Mandatory informing the customers, potential customers and employees on each point of sale, including all of the characteristics regarding the product. Excellent sales results based on good communication skills and good knowledge of products.

Student Job

• 2014 - 2015

Working with the users. Technical processing and protection of library materials. Delivery of printed material, control of the faculty fund and, where appropriate, correction of accommodation according to the rules of the profession. Performing cataloguing, stocktaking and current inventory control of faculty material. Working with the users. Technical processing and protection of library materials. Delivery of printed material, control of the faculty fund and, where appropriate, correction of accommodation according to the rules of the profession. Performing cataloguing, stocktaking and current inventory control of faculty material.

Student Job

• Jun 2014 - Aug 2014

Greeting clients as soon as they arrive and connect them with the appropriate party. Answering the phone in a timely manner and direct calls to the correct offices. Completing procedures when Guests arrive and leave. Dealing with complaints or problems. Informing other employees of visitors’ arrivals or cancellations. - Customer Service Greeting clients as soon as they arrive and connect them with the appropriate party. Answering the phone in a timely manner and direct calls to the correct offices. Completing procedures when Guests arrive and leave. Dealing with complaints or problems. Informing other employees of visitors’ arrivals or cancellations. - Customer Service