Damir Saracevic
President & Founder at Rivet CX Group- Claim this Profile
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English Native or bilingual proficiency
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Croatian Native or bilingual proficiency
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Bosnian Native or bilingual proficiency
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Bio
David Thiel
Damir was the "b2b" yin to my "b2c" yang at Auragen, and I was surprised how often his insights transcended these traditional boundaries. I frequently looked to him for guidance on how to manage people and accounts. His technical acumen was something on which I relied daily. He understands branding more deeply than the gurus. Always ready with an insight, he helped me become a better technologist and better manager—and I know that he helped his clients achieve better things online. For all these reasons--and for the easy, patient, good humor he brings to the job—there is no one with whom I'd rather work.
David Thiel
Damir was the "b2b" yin to my "b2c" yang at Auragen, and I was surprised how often his insights transcended these traditional boundaries. I frequently looked to him for guidance on how to manage people and accounts. His technical acumen was something on which I relied daily. He understands branding more deeply than the gurus. Always ready with an insight, he helped me become a better technologist and better manager—and I know that he helped his clients achieve better things online. For all these reasons--and for the easy, patient, good humor he brings to the job—there is no one with whom I'd rather work.
David Thiel
Damir was the "b2b" yin to my "b2c" yang at Auragen, and I was surprised how often his insights transcended these traditional boundaries. I frequently looked to him for guidance on how to manage people and accounts. His technical acumen was something on which I relied daily. He understands branding more deeply than the gurus. Always ready with an insight, he helped me become a better technologist and better manager—and I know that he helped his clients achieve better things online. For all these reasons--and for the easy, patient, good humor he brings to the job—there is no one with whom I'd rather work.
David Thiel
Damir was the "b2b" yin to my "b2c" yang at Auragen, and I was surprised how often his insights transcended these traditional boundaries. I frequently looked to him for guidance on how to manage people and accounts. His technical acumen was something on which I relied daily. He understands branding more deeply than the gurus. Always ready with an insight, he helped me become a better technologist and better manager—and I know that he helped his clients achieve better things online. For all these reasons--and for the easy, patient, good humor he brings to the job—there is no one with whom I'd rather work.
Experience
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Rivet CX Group
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United States
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Design
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1 - 100 Employee
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President & Founder
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Dec 2015 - Present
My focus at Rivet is on our clients and their customers. That spans everything from, understanding our clients’ business drivers, engaging with their customers, and developing experiences that will satisfy both, to working with our internal team to ensure we deliver on what we promised. I founded Rivet CX because I saw the importance of developing fully functional prototypes when designing digital customer experiences. Prototyping is the ONLY way to truly understand and appreciate what the customer is going through. Once you can see how customers engage with it, there is no question if the experience is clear and if you are on the path to success.
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Catalyst
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United States
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Advertising Services
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1 - 100 Employee
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Director, Digital Marketing
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Jan 2010 - Nov 2015
Catalyst is a direct and digital marketing agency that helps clients acquire, retain and develop long-term relationships with customers. The agency takes the guesswork out of marketing decisions by combining intellectual curiosity and inquisitiveness with hard-core analytics, deep customer insight and a measurement mindset. We call it Science+Soul. My responsibilities include all aspects of digital marketing, from strategy development, to overseeing implementation across all online channels.
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Director, Interactive Marketing
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Nov 2007 - Dec 2009
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President
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1995 - Nov 2007
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Education
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2007 - 2009
University of Rochester - William E. Simon Graduate School of Business Administration
MBA -
1993 - 1995
University of Rochester
BS EE, Engineering
Community
