Distribution Center General Manager

• Dec 2022 - Present

Production Manager

• Sep 2018 - Present

Supervise production personnel (60-70 employees/temporary employees). Create and maintain schedules for personnel, and obtain temporary employees to meet production needs. Conduct daily safety talks, monitor and report production, and serve as a key driver for shift safety improvement. Provide direction and leadership to the production crew in order to accomplish organizational goals. Coordinate with staff and other production members with regards to die changes, inventory, daily production, and quality concerns. Achieve manufacturing results by communicating job expectations, planning, monitoring, and appraising job results; coaches, counseling and disciplining employees. Maintains work flow by monitoring all steps of the process, observing control points and monitoring equipment and resources. Implement cost reductions, develop reporting procedures and systems; facilitate corrections to malfunctions within the production process control points; initiate and foster a spirit of cooperation within the department. Ensure operation of equipment by calling for repairs and documenting listed items to be addressed. Resolve personnel problems by investigating issues, identifying solutions, and recommending action. Maintain a safe and clean work environment by educating and directing personnel on the use of all equipment, and resources; maintain compliance with established policies and procedures. All other duties as assigned. Show less

General Manager Distribution

• Oct 2022 - Dec 2022

Retail Sales Representative

• Mar 2018 - Sep 2018

Distribution Center Operations Manager

• Apr 2016 - Mar 2018

To ensure the company’s objectives are met in the areas of warehousing and merchandise handling during the shifts so that the results are complete guest satisfaction, cost-effective operation, and security of company assets. • Achieved 100% accuracy of all merchandise received into the distribution center during the shift. Immediately resolve all receiving discrepancies (same day) and ensure proper handling of merchandise by all personnel. • Manage 5 supervisors and a team of approximately 120 staff members across multiple departments. • Coordinate delivery trucks in order to ensure guests receive their items in a timely manner and without any issues. • Monitor and enter data for KPI reports • Make sure all products are pulled down for next day delivery in a timely and accurate manner to ensure guest satisfaction. • Coordinate a team of preppers to open, inspect, and stage merchandise scheduled for new day delivery. • Achieve no less than 99% inventory accuracy • Maintain and adjust payroll in order to make sure our employees are payed the correct of hours worked. • Monitor attendance, productivity, and other performance indicators and provide counseling and/or recognition to associates as needed. • Ensure compliance with OSHA requirements and work with employees to make sure they work and operate heavy equipment in a safe manner. • Train, coach, and develop members of the staff to ensure processes are followed • Certify all new lift operators on stand-up and sit-down fork lifts in order to ensure equipment is being operated in a safe manner. Show less

Warehouse Supervisor

• Mar 2011 - Apr 2016

To ensure the company's objectives are met in the areas of warehousing and merchandise handling during the shift so that the results are complete customer satisfaction, cost-effective operation, and security of company assets; ensure that all Intra-Store Transfers (IST’s) are pulled from the racks accurately and according to schedule; ensure that all accessories are received into the Distribution Center (DC) and distributed to the stores accurately and timely. >>Effectively manage a team of 20-25 employees across multiple sections of a 150,000 sq. ft. warehouse. >>Achieve 100 percent accuracy of all merchandise received into the distribution center during the shift. Resolve immediately all receiving discrepancies (same day) and ensure proper handling of merchandise by all personnel. >>Make sure all product is pulled down for next day delivery in a timely and accurate manner to ensure customer satisfaction >>Coordinate a team of preppers to open, inspect, and stage merchandise scheduled for next day delivery >>Inventory management >>Train, coach, and develop members of the staff >>Ensure compliance with OSHA requirements and work with employees to make sure they work and operate heavy equipment in a safe manner. >>Maintain and overlook payroll for all employees >>Monitor attendance, productivity, and other performance indicators and provide counseling and/or recognition to associates as needed. Show less

Team Lead

• Feb 2008 - Mar 2011

>>Manage a team of 8-12 employees to ensure that goals were met or exceeded on a daily basis. >>Train and manage all new employees and complete any and all paperwork involving their training. >>Assisted customers (guests) in various situations in order to ensure that their visit to our store was perfect with absolutely no issues >>Achieve 100% accuracy on all of our inventory, which included various high cost electronics. >>Follow all of OSHA regulations regarding waste management, health, and safety hazards. Show less