Damion D.
Research Assistant at Scribe Video Center- Claim this Profile
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Bio
Kyle M.
It was truly a pleasure working with with Damion at Montgomery College in the same project. He is a wonderful mentor, a creative thinker, an abstract reasoner, and a shining light to everybody around him in the workplace. I have no doubt that his hard and soft skills will greatly benefit your organization. Damion will be a great asset to your workplace.
Benita Rashaw, Ph.D.
Damion was an outstanding student while at MC. He was highly involved in the service learning unit of student life which provided civic engagement opportunities for students both on and off campus.
Kyle M.
It was truly a pleasure working with with Damion at Montgomery College in the same project. He is a wonderful mentor, a creative thinker, an abstract reasoner, and a shining light to everybody around him in the workplace. I have no doubt that his hard and soft skills will greatly benefit your organization. Damion will be a great asset to your workplace.
Benita Rashaw, Ph.D.
Damion was an outstanding student while at MC. He was highly involved in the service learning unit of student life which provided civic engagement opportunities for students both on and off campus.
Kyle M.
It was truly a pleasure working with with Damion at Montgomery College in the same project. He is a wonderful mentor, a creative thinker, an abstract reasoner, and a shining light to everybody around him in the workplace. I have no doubt that his hard and soft skills will greatly benefit your organization. Damion will be a great asset to your workplace.
Benita Rashaw, Ph.D.
Damion was an outstanding student while at MC. He was highly involved in the service learning unit of student life which provided civic engagement opportunities for students both on and off campus.
Kyle M.
It was truly a pleasure working with with Damion at Montgomery College in the same project. He is a wonderful mentor, a creative thinker, an abstract reasoner, and a shining light to everybody around him in the workplace. I have no doubt that his hard and soft skills will greatly benefit your organization. Damion will be a great asset to your workplace.
Benita Rashaw, Ph.D.
Damion was an outstanding student while at MC. He was highly involved in the service learning unit of student life which provided civic engagement opportunities for students both on and off campus.
Credentials
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Life Coaching Certification
AchologyJul, 2021- Nov, 2024 -
Critical Thinking for Better Judgment and Decision-Making
LinkedInAug, 2020- Nov, 2024 -
Communicating with Charisma
LinkedInJul, 2020- Nov, 2024 -
Using Humor In Training to Engage Your Audience
LinkedInJul, 2020- Nov, 2024
Experience
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Scribe Video Center
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United States
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Movies, Videos, and Sound
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1 - 100 Employee
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Research Assistant
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May 2022 - Present
Carry out archival research for a documentary film about a prominent cultural worker. Gather and organize video footage and photographs. Gain permission for media material use and licensing.
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Oral History Intern
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Feb 2022 - May 2022
Research individuals involved with and movements for Black and Latinxempowerment in Philadelphia, including movements in electoral politics.Participate in oral history training sessions.Conduct 4 to 6 oral histories (in person with digital video and/or remote viaZoom).Communicate with interview subjects.Research institutional and private archives for photos, recorded audio , documents related to community organizing.Transcribe, format and copy edit interviewsCarry out fact-checking research after interviews are completed
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The Home Depot
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United States
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Retail
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700 & Above Employee
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Sales / Customer Service Associate
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May 2017 - Present
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project. Associates in this position know how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure that it is clean, shoppable, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
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Stampede Ventures
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United States
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Entertainment
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1 - 100 Employee
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Intern
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Sep 2021 - Dec 2021
Coverage of Scripts submitted to company. Coverage includes a synopsis of the script as well as analysis of the script's potential for commercial success. Coverage of Scripts submitted to company. Coverage includes a synopsis of the script as well as analysis of the script's potential for commercial success.
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Swarthmore College
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United States
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Higher Education
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700 & Above Employee
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Archival Intern
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Feb 2021 - Sep 2021
Meeting with the College Archivist to pinpoint overall project goals and collections in need of review. Reading assigned materials on anti-racist and anti-oppressive archiving and archival description. Reviewing collections or catalog entries virtually. Writing project proposals for incorporating anti-racist and anti-oppressive archiving practices into existing archival description and workflows. Communicating with the College Archivist every workday on project progress and ideas. Meeting with the College Archivist to pinpoint overall project goals and collections in need of review. Reading assigned materials on anti-racist and anti-oppressive archiving and archival description. Reviewing collections or catalog entries virtually. Writing project proposals for incorporating anti-racist and anti-oppressive archiving practices into existing archival description and workflows. Communicating with the College Archivist every workday on project progress and ideas.
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Library of Congress
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United States
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Libraries
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700 & Above Employee
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Research Intern
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Feb 2020 - Jun 2020
Assisted Kluge Fellow with research by formulating an annotated bibliography. The annotated bibliography was interdisciplinary and focused on instances of social movements forming political parties. The aim of the investigation was to evaluate the effectiveness of these movement parties toward the goals of oppressed/marginalized groups within the democratic system. Assisted Kluge Fellow with research by formulating an annotated bibliography. The annotated bibliography was interdisciplinary and focused on instances of social movements forming political parties. The aim of the investigation was to evaluate the effectiveness of these movement parties toward the goals of oppressed/marginalized groups within the democratic system.
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Montgomery College
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United States
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Higher Education
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700 & Above Employee
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Service-Learning Assistant
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Aug 2019 - May 2020
Work with a team of Student Life employees and student leaders Support MC Serves projects like Manna Foods, MC Votes, and Spirit of Service Days Assist with event planning & promotions Perform outreach & recruiting for volunteer events Support data entry for service hours and service awards Additional volunteer programming tasks as needed Work with a team of Student Life employees and student leaders Support MC Serves projects like Manna Foods, MC Votes, and Spirit of Service Days Assist with event planning & promotions Perform outreach & recruiting for volunteer events Support data entry for service hours and service awards Additional volunteer programming tasks as needed
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Students' Work & Travel Ltd.
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UWI Mona Campus - Students Union
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Marketing & Program Coordinator
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Aug 2016 - Jan 2017
Front Desk Clerical duties such as registering students & recording payments received. Assist with CCI documents processing. Filing, scanning and answering of telephone. Assist with Seminars & Job Fairs. Compile Project Charter for SWAT Foundation. Coordinate & Assist with Foundation Activities. Front Desk Clerical duties such as registering students & recording payments received. Assist with CCI documents processing. Filing, scanning and answering of telephone. Assist with Seminars & Job Fairs. Compile Project Charter for SWAT Foundation. Coordinate & Assist with Foundation Activities.
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Students' Work & Travel Ltd.
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UWI Mona Campus - Students' Union
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Junior Marketing and Program Coordinator
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Jan 2015 - Aug 2016
Front desk clerical duties such as registering students Collect and inspect application forms Collect payments and record receipts Assist with registration booths and Seminars Scan and file documents Front desk clerical duties such as registering students Collect and inspect application forms Collect payments and record receipts Assist with registration booths and Seminars Scan and file documents
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ACCENT Marketing
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United States
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Advertising Services
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300 - 400 Employee
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Technical Engagement Specialist
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Mar 2014 - May 2014
Overview Interface with customers via inbound or outbound calls or the Internet for the purpose of resolving customer issues with products or services while practicing superior customer service! Focus on one call resolution for all customers, ensuring all avenues for solving the customer’s issues are evaluated. Responsibilities Inbound customer service and sales (where applicable) Maintain call performance goals (i.e. calls per hour, sales per hour, etc.). Maintain call quality goals (i.e. greeting, presentation, closing, etc.). Listen attentively to customer needs; demonstrate empathy Seize every opportunity to resolve the customers issue within the first call Maintain a positive attitude and support ACCENT’s Commitment to Excellence. Perform other duties as assigned.
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FullGram International Call Centres
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Customer Care Agent
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May 2012 - Oct 2012
Resolve customer queries on handset, products and services, billing and general company information Activate\adjust accounts for individuals and staff on the subject of voicemail, barring, SIM replacement and profiles Liaise with dealers Escalate issues according with the query resolution procedure Resolve customer queries on handset, products and services, billing and general company information Activate\adjust accounts for individuals and staff on the subject of voicemail, barring, SIM replacement and profiles Liaise with dealers Escalate issues according with the query resolution procedure
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Education
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2020 - 2023
Swarthmore College
Bachelor's degree, Political Science and Film & Media Studies -
2017 - 2020
Montgomery College
Associates of Arts, International Studies -
INFOSERV Institute of Technology
Professional Certificate in Computer Technology, Information Technology -
St. Georges College
Associate Degree, General Studies
Community
