Experience

The Kingsbury

• Sri Lanka
• Hospitality
• 100 - 200 Employee

• Director of Rooms

  • Nov 2014 - Present

  Happy Happy



The kingsbury hotel colombo

• Chiayi County/City, Taiwan

• Director of Human Resources

  • Apr 2013 - Nov 2014



Royal Palms Beach Hotel Kalutara

• Germany
• Hospitality
• 1 - 100 Employee

• Resident Manager

  • Aug 2012 - Apr 2013

  Replace GM in his Absence • Fully contribute to the design of the hotel’s business strategy • Actively participate in the key management issues in the property • Actively support the DBD by ensuring that Front Desk and F & B staff are fully trained and committed to upselling • Ensure that costs are controlled in a detailed and structural manner • Ensure that all labour costs are flexed according to levels of demand / activity / season and that opportunities for a better balance between quality and cost through clustering or outsourcing or both are explored fully • To jointly develop and maintain the closest possible understanding of revenue (in rate, volume or Banqueting) from the DBD to ensure the greatest level of alignment between revenue and cost. Show less



Desroches Island

• Desroches Island

• Director of Human Resources

  • Feb 2012 - Aug 2012

  • Exec-Com Member • Providing leadership, direction and support to the HR Team in order to increase knowledge, skill set and share best practice. • Developing and driving the HR Strategy in line resort vision and monitor its executions to ensure achievement of the objectives. • Ensuring that HR processes, policies, systems and standards are maintained in Hotel. • Drive the continuous improvement agenda with particular focus on maximising productivity, devolving HR responsibility and building leadership capability through the senior and middle management teams. • Managing business critical tasks including HR strategy & balanced scorecard development, workforce planning, HR budgeting, entity establishment, destination research, recruitment activities, training and development, HR systems implementation & on boarding. • Conducting market place due diligence on each destination from an HR perspective to ensure there is practical understanding of the relevant jurisdiction (legislative environment, operational HR practices) • Managing the recruitment and selection of all colleagues in order to ensure effective hiring decisions with hands-on involvement at senior management level. • Ensuring all activities in performance management process are effectively executed so that colleagues have the opportunity to participate, receive feedback and given opportunities to develop. • Ensuring training programmes and development opportunities are deployed at a consistently high standard, aligned with business needs. Show less



The Waldorf Astoria Collection

• Human Resources Manager

  • Sep 2009 - 2011

  Replace GM in his Absence Exec-Com Member Fully in charge of all pre-opening and rebranding operations with GM in the absence of Director of Operations. To act as an expert advisor to the General Manager and other management team members for all human resources related issues including but not limited to issues dealing with labor law aspects and talent Management. Pre-opening manpower planning and Human Capital and Development budgeting. Talent acquisition To monitor and ensure that the resort’s Hilton Worldwide, HR policies & procedures are in line with the prevailing labor law and make revision adjustment as necessary. Establish & launching all corporate learning and development initiatives. Responsible for organizational change activities and act as a change agent Setting up Training strategies for the resort. Development of the existing HR team with Hilton Worldwide practices, Systems and training Introduced Talent development and succession planning program Have managed a re-branding team as well as successfully assimilated the second generation operations team to take the resort to its next level. Making the team members understand the new labor laws and regulations that have been implemented in the Maldives. Managing IR activates and labor Tribunals. Show less



Hilton

• United States
• Hospitality
• 700 & Above Employee

• Human Resources Manager

  • Jan 2008 - Dec 2009

  Exec-Com MemberResponsible for general administration and shared responsibilities with the GM & DO as third in line of command at the Hotel as the DBD & DOF was based on a cluster property. Responsible for manpower planning, recruitment and staff welfare and Training activities. Setting up Training strategiesResponsible for a 150 roomed team member Village 30km away from the hotel.Represented the company with the owners with all government relations issues. Coordinating with the Dubai Municipality and the immigration with regards to regulations of the country.Effectively managing two public relations managers who handled IR and government regulations respectively.Hotel Duty Manager shifts. Show less

• Food and beverage Services Manager

  • 2006 - 2008

  Project manager of the building and renovations projects of the Food & Beverage outlets within the property.F&B Revenue was 60% vs 40% Rooms Revenue in this hotel.Was the sole Project Manager for construction and commissioning of the biggest Bar; Restaurant; Club in town Project management Involved creating concepts, budgeting, Menu designing, menu engineering, creating drink concepts, layouts, ect…Was the main contact person with all 3rd party stakeholders which included getting permits, approvals from the Malaysian government authorities Show less



Conrad Maldives Rangali Island

• Assistant Human Resources Manager

  • 2005 - 2006

  Trained Department Managers and Supervisors preparing to be managers, in HR management knowledge and skills Trained 4D and Department Managers on the HR strategies and Hilton Worldwide systems Coached 4D, Department Managers and Supervisors and provides feedback on their HR management skills. Was instrumental in setting up Talent Development strategies on the resort. This included designing and executing a training framework/backbone from sub departments up. Managed the talent during a full refurbishment of the resort and re-opened the resort as a luxury branded Resort. Introduced Departmental Trainer System to encourage other Managers to conduct training programs Conducted Supervisory Skills Development Programs Conducted Service Excellence Workshops Conducted Train The Trainer workshops Conducted outdoor team building workshops Show less



Hilton Maldives Resort & Spa rangali Island (Conrad Maldives at Present)

• Training Manager

  • 2002 - 2006

  Trained Department Managers and Supervisors preparing to be managers, in HR management knowledge and skills Trained 4D and Department Managers on the HR strategies and Hilton Worldwide systems Coached 4D, Department Managers and Supervisors and provides feedback on their HR management skills. Was instrumental in setting up Talent Development strategies on the resort. This included designing and executing a training framework/backbone from sub departments up. Managed the talent during a full refurbishment of the resort and re-opened the resort as a luxury branded Resort. Introduced Departmental Trainer System to encourage other Managers to conduct training programs Conducted Supervisory Skills Development Programs Conducted Service Excellence Workshops Conducted Train The Trainer workshops Conducted outdoor team building workshops Show less



Hilton Maldives Resort & Spa (Conrad Maldives at Present)

• Training Manager

  • 2003 - 2005

  Trained Department Managers and Supervisors preparing to be managers, in HR management knowledge and skills Trained 4D and Department Managers on the HR strategies and Hilton Worldwide systems Coached 4D, Department Managers and Supervisors and provides feedback on their HR management skills. Was instrumental in setting up Talent Development strategies on the resort. This included designing and executing a training framework/backbone from sub departments up. Managed the talent during a full refurbishment of the resort and re-opened the resort as a luxury branded Resort. Introduced Departmental Trainer System to encourage other Managers to conduct training programs Conducted Supervisory Skills Development Programs Conducted Service Excellence Workshops Conducted Train The Trainer workshops Conducted outdoor team building workshops Show less



Hilton Colombo Residence

• Head Of Human Resources

  • 2000 - 2002

  Was Head Of Human Resources reporting to GM, as one of the youngest TM in the company at 24 years Successfully coordinated Industrial Relations actions which disrupted the whole hotel operations Successfully managed radical JVP union through turbulent times of the hotel. Re-manned the 50% of talent that was terminated/vacated posts within cross-departments so that balance prevailed in the organization. Was Head Of Human Resources reporting to GM, as one of the youngest TM in the company at 24 years Successfully coordinated Industrial Relations actions which disrupted the whole hotel operations Successfully managed radical JVP union through turbulent times of the hotel. Re-manned the 50% of talent that was terminated/vacated posts within cross-departments so that balance prevailed in the organization.