Experience

LaGrange High School

• United States
• 1 - 100 Employee

• Civics Teacher

  • Aug 2018 - Present

  O& D-Line coach to assist with game plan. O& D-Line coach to assist with game plan.


L'Auberge Lake Charles
• United States
• Gambling Facilities and Casinos
• 1 - 100 Employee
• Dual-Rate Pit Manager

  • Aug 2017 - Sep 2018


Cash America Pawn

• United States
• Financial Services
• 700 & Above Employee

• Assistant Manager

  • Mar 2017 - Jul 2017

  Handle the day to day operations of opening and closing the store. Manage over $300,000 of merchandise in a warehouse. Operate a facility with a loan balance of over $310,000 Manage a team of 9 employees daily to run the shop effectively. Merchandising products and pricing products daily to achieve a positive GP% for the store. Handle the day to day operations of opening and closing the store. Manage over $300,000 of merchandise in a warehouse. Operate a facility with a loan balance of over $310,000 Manage a team of 9 employees daily to run the shop effectively. Merchandising products and pricing products daily to achieve a positive GP% for the store.



Golden Nugget

• Gambling Facilities and Casinos
• 300 - 400 Employee

• Dealer

  • Jun 2016 - Mar 2017

  Customer Service Professional Customer Service Professional


Fed Ex Freight
• United States
• Freight and Package Transportation
• 1 - 100 Employee
• Package Handler

  • Oct 2016 - Feb 2017


UniFirst Corporation

• United States
• Textile Manufacturing
• 700 & Above Employee

• District Service Manager

  • Jan 2013 - Jun 2016

  Manage the operations and logistics for the delivery of UniFirst products and services; supervising 8 Route Sale Representative. Manage account receivables for 1000+ customers; companies with 7,500+ employees and accounts with $5,000+ daily revenue. Coordinate weekly staff meetings to ensure the RSR are delivering products on-time, customer satisfaction, and quality assurance. Responsible for managing the client account by maintain the accuracy of the customer’s information and the product information. Coaching and mentoring the RSR using multiple tools (role plays, action plans, and ride along) to assist them with skill development that will increase their sales and customer service. Develop market strategies to help promote specialized products to increases the revenue of those products and services. Review monthly employee contribution reports to create a plan of action for the team to ensure each employee meets their KPIs for the year. Responsible for making decisions, resolve issues, and creating strategies with an overall goal of helping the organization achieve its goals and objectives. Show less



FEMA

• France
• Internet

• Recertification Advisor

  • Nov 2005 - Jan 2008

  Acted as Deputy Housing Officer in the absence of Deputy Housing Officer. Collaborated with the Mobile DRC unit to interview and certify clients for financial assistance from FEMA. Led recertification advisor; supervised peers. Provided financial information to Mobile Home Operations team to get the client set up with assistance in the form of mobile home. Scheduled site visits to observe progression of work towards permanent housing goals. Maintained a database which tracked all commercial parks in our jurisdiction along with applicants' names, registration numbers, lot numbers, bar codes, Vehicle Identification Numbers, and how many times the unit has been occupied. Show less



Horseshoe Casino

• United States
• Recreational Facilities
• 1 - 100 Employee

• Operations Supervisor (Table Games)

  • Sep 2003 - Apr 2004

  Provided table game protection for the employees and security for the customers for the table games. Collaborated with other supervisors to identify problems on the casino floor and collectively resolve the issues. Supervised the operations and efficiency of multiple casino table games. Executed daily operations for casino tables by opening, closing and maintaining player rating cards. Coached and mentored team to provide excellent customer service at all times. Show less