Director-at-Large (YP)

• Apr 2022 - Present

The Canadian Association of Management Consultants (CMC-Canada) fosters excellence and integrity in the management consulting profession. CMC-Canada administers, and its provincial Institutes confer, the Certified Management Consultant (CMC) designation in Canada. The Canadian Association of Management Consultants (CMC-Canada) fosters excellence and integrity in the management consulting profession. CMC-Canada administers, and its provincial Institutes confer, the Certified Management Consultant (CMC) designation in Canada.

Manager, Best Practices - Acting

• May 2021 - Present

Consultant, Best Practices (Innovation/Digital initiatives)

• Oct 2020 - Present

. Analyze data to identify root causes of problems and present opportunities for improvement. Leverage Lean Six Sigma principles to lead, manage complex cross-functional initiatives.. Partner with Innovation studio to launch new Signature solutions.. Champion and deploy process innovations to improve client and advisor experience . Act as trusted advisor to Operational leaders on value-oriented strategic initiatives

Consultant, Corporate Innovation

• 2020 - 2020

. Leveraged design thinking to identify creative ways to foster alumni engagement and increase participation.. Layering on corporate and startup experience, provided recommendations on business model innovation to fuel new waves of growth. . Leveraged design thinking to identify creative ways to foster alumni engagement and increase participation.. Layering on corporate and startup experience, provided recommendations on business model innovation to fuel new waves of growth.

NPI Manager (Tobacco packaging)

• 2018 - 2019

• Managed 53 new product introductions (NPIs) and coordinated all marketing and project teams’ efforts.• Worked with Project teams to identify risks and recommended mitigation measures; reducing project completion timelines by 33% in 2019 Q3.• Analyzed project workflows & processes and implemented changes which led to increased project success rates.

Supply Chain Analyst (Tobacco & Tea)

• 2017 - 2019

• Optimized systems & processes overtime which led to improved demand and sales forecast for better raw materials planning, inventory management and overall financial planning. Recorded 92% forecast accuracy in 2019 Q3.• Led root-cause analysis into monthly forecast variances and engaged with stakeholders to close variance gaps.• Analyzed supply chain operations’ performance data and recommended solutions to fix problematic areas.• Leveraged predictive & analytical tools and techniques to prevent out-of-stock (OOS) on global drive brands.

Business Analyst

• 2015 - 2017

• Liaised with various stakeholders to elicit, analyze and validate business needs, and recommended solutions that ensured 100% technical and business suitability.• Accurately defined, translated and communicated requirements (both functional and non-functional) to help business functions deliver on initiatives.• Managed 27 approved client’s change requests (CR) and worked with the developers and project team to successfully launch new enterprise solutions.• Analyzed large data sets using BI tools to gain more insights on clients’ needs, and prepared relevant reports to aid top level managerial decisions.• Conducted gap analysis on client’s SaaS-based systems and worked with key stakeholders to close gaps and improve service offerings.• Received spotlight awards/commendation for the successful implementation of new Wholesales billing System, Sales & Distribution system, and Loyalty Management System

Technical Writer

• 2013 - 2014

• Pioneer of the technical writing role.• Created user documentations, and documented technology processes, specifications and software development lifecycle (SDLC) for proprietary applications.• Facilitated Joint Application Development sessions to identify and document new requirements, workflows and embedded business rules on proprietary applications.• Established document management standards (based on best practices) and maintained all business records (documentation & databases) in compliance with regulatory requirements.