District Team Manager

• Dec 2014 - Present

District Team Manager

• Feb 2019 - Feb 2021

• Pioneer, facilitate, and observe youth and community focused programming and Restorative Justice practices while building and structuring a diverse team of Youth & Community Organizers, and Neighborhood Safety Coordinators• Develop and create programs and monitor effectiveness against individual participant needs• Develop strategic neighborhood outreach plans and approaches• Package programming and serve as point of contact in determining fee for service rates• Ensure Organizing Teams’ accurate and timely reporting of activities for assigned neighborhoods as well as measure progress toward meeting specific goals• Quantify data and submit narratives for reports• Make presentations and represent Safe & Sound at relevant events via speaking engagements, community events, and using video conference tools• Collaborate with law enforcement to build neighborhood coalitions which address issues around public safety and community advancement for improved community policing• Conduct workshops to promote public access to community resources• Develop and implement a variety of innovative policies, strategies, and programs to promote Collective Impact• Oversee staff development through in-depth trainings, workshops, seminars, and other learning opportunities Show less

YOUTH PROGRAM MANAGER

• Dec 2014 - Feb 2019

• Responsible for creating and implementing the Youth Organizer Program to partner with the District Attorney's office and other law enforcement agencies, city officials, Community-Based Organizations to provide planning, assessment, and problem-solving services relating to crime and violence• Led company in creating and implementing special projects and initiatives while networking and mobilizing youth within assigned community sectors to help develop coping strategies, de-escalation techniques, and various life-skills• Developed and created programs and monitored effectiveness against individual participant needs• Facilitated presentations and represented Safe & Sound at community forums, block watch meetings, media events and collaborative community-based projects• Implemented and facilitated strategic neighborhood outreach plans and approaches to educate residents, businesses, and Community-Based Organizations on the services offered by Safe & Sound• Assisted in maintenance of anti-graffiti efforts and responded to stakeholder phone calls and e-mails to identify and document complaints of drugs, gangs, and gun activity• Maintained accurate and timely reporting of project outcomes for assigned sectors to provide comprehensive recordkeeping related to program operations and participant activities• Identified service gaps and located needed resources for individuals, including housing, work placement, legal resources, and educational programs Show less

TEEN PROGRAM COORDINATOR

• Oct 2011 - Dec 2014

• Direct Supervisor of Teen Program staff of 5 at Holton Youth & Family Center overseeing hiring, training, and professional growth of employees • Increased referral rates by providing excellent service and building meaningful relationships with youth, residents, and law enforcement • Created and facilitated after school and summer programming • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources • Mentored at-risk youth and assisted them with coping skills and de-escalation techniques • Provided emergency response in crisis situations to diffuse tensions and prevent violence • Managed 10 projects each year from concept through final delivery • Provided ongoing direction and leadership for program operations. • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones • Identified costs involved for project and program implementation to align with board-approved budgets • Tracked program spending, enrollments, and attendance to produce monthly reports for empirical outcomes Show less

CRISIS STABILIZER/MENTOR

• Dec 2009 - Oct 2011

• Worked with at-risk youth and families via Wrap Around Milwaukee referrals to develop preventive strategies and de-escalate crises in the home, school and community as set forth in individualized care plans. • Led youth and families to develop coping mechanisms utilized in crisis stabilization • Creatively established and maintained rapport with youth via scheduled and impromptu activities • Built and strengthened relationships with area governments, departments, and agencies to manage effective planning and implementation of emergency response strategies • Collaborated with counselors, educators, and therapists to plan and coordinate treatment while drawing on social work experience • Kept informed of activities or changes that could affect likelihood of emergencies, factors that could affect response efforts, and details of plan implementation • Maintained detailed records to track progress with Individualized Care Plans Show less

TEEN PROGRAM STAFF

• Jan 2009 - Jan 2011

• Organized and led programming and community events for both small and large groups while actively recruiting teens for membership • Created, facilitated, and staffed Media Club where members currently write and record music in a studio setting • Led marketing, outreach, and other visibility efforts • Managed scheduled events for residents and community stakeholders to maximize activities and attendance • Supervised activities to address behavioral issues and promote fun, safety, and inclusivity • Increased referral rates by providing excellent service and building meaningful relationships with neighborhood youth and residents • Educated young people about life skills and strategies for positive decision making Show less

TUTOR/SUPERVISOR

• Sep 2006 - Dec 2009

• Supervised and facilitated after school and weekend tutoring programs including student instruction, record keeping, and administrative tasks • Coached and mentored junior tutors on successful teaching strategies and time management • Collaborated with students to complete homework assignments, prepare for routine and standardized tests, and identified opportunities for growth • Collaborated with parents to create tutoring sessions appropriate for students' age and learning style • Created interesting and engaging lessons using art and visual aids to bolster learning • Maintained detailed records for each student Show less

Special Education Paraprofessional

• Jan 2002 - Apr 2008

• Worked with students in Most Restrictive Placement classrooms to positively influence learning environment using coaching, de-escalation, and coping techniques.• Supported student learning objectives through personalized and small group assistance• Performed supplemental instruction using music, art, and visual aids to help students with behavioral challenges learn and grow• Planned and led activities to develop students' physical, emotional, and social growth• Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes Show less

TUTOR/ART INSTRUCTOR

• Jun 2003 - Aug 2007

• Conducted art classes during summers for elementary and middle school students• Developed lesson plans surrounding various types of art, history, and culture• Facilitated group sessions and provided one-on-one support• Maintained daily student records and evaluated student progress• Assisted beginner level students in coming up with and executing daily assignments• Planned and executed activities to promote basic art skills and creative expression• Facilitated after school tutoring; conducted art classes; supervised game room and educational enrichment; record keeping.• Managed scheduled events for Community Learning Center students to maximize activities and attendance• Supervised student activities and resolved conflicts to promote fun, safety, and inclusivity• Used coordination and planning skills to achieve stated goals Show less