Experience

Ville de Monthey

• Switzerland
• Government Administration
• 1 - 100 Employee

• Assistant Director / Administrative and Hospitality Manager

  • Jan 2014 - Present

  Lead the Accounting Department operations including overseeing budget creation and financial performance for USD 15 million and 160 residents. Handle HR functions to ensure accurate salary processing for 220 employees. Supervise each hospitality sector (e.g., kitchen, service, cafeteria, laundry and cleaning services) with 50 employees to ensure quality service. Organise administrative data for recordkeeping purposes. Serve as Quality/IT representative for the institution as well as Vice President of the Pension Fund Committee, while actively participating in different interdisciplinary conferences. • Played an instrumental role in deploying and obtaining the Quality Management System certification with best regional rate of 99% against the minimum rate of 80% (Qualivista/SQS Switzerland with 130+ criteria). • Contributed efforts in spearheading facilitation of expansion and renovation process of the retirement home from architectural competition to the operation, from 130 to 160 residents and from 170 to 220 employees. • Attained financial goals : managing to respect the budget for 9 consecutive years (actually, every single year I worked there), even over performing some years, thanks to a regular monitoring, KPI’s and also by wisely advising/supporting the intermediate managers in their strategic and financial choices. • Implemented various administrative facilities including cashless payment methods for residents to avoid movement, as well as electronic resident files and interdisciplinary information tools. Show less



Vision Hospitality Asset Management

• London, UK

• Internship – Assistant Asset Manager

  • Jun 2012 - Nov 2012

  Assisted clients in creating the annual budgets and analysing and preparing financial performance. Delegated to handle project management and make follow up. Designed different analysis models for the company in order to benchmark several luxurious hotels services. • Converted the company’s “academic theory to practice” by providing with new analysis and comparison tools. • Worked simultaneously on 10+ hotel’s financial performances. This means collecting their data and writing monthly reports and recommendations Participated in advising a 5* hotel’s restoration by putting their investments into perspective in relation to expected revenue Show less



Lausanne Tourism

• Lausanne, SWITZERLAND

• Project Manager

  • Jun 2011 - Sep 2011

  Spearheaded the project to launch a brand-new temporary tourism office including supervision of the office’s architectural reflection and realisation. Performed HR functions involving employee recruitment, coordination and tasks delegation. Ensured up-to-date information in overseeing document supply and site security. Conducted orientation, managed reception and provided information to visitors as necessary. Generated activity reports and created accounts through an intranet daily reporting tool.. Has leadership duties like supervising staff, training them with a daily meeting in order for them to know the calendar of the events, supplying various material (documentation, IT, goodies). • Entrusted to construct, operate and manage overall aspects of the office for World Gymnaestrada 2011. • Number of visitors beyond our expectations (+20%) Show less