Experience

Corner Collection
• Canada
• Hospitality
• 1 - 100 Employee
• Group Sales Manager

  • Mar 2023 - Present


MAMA SHELTER

• France
• Hospitality
• 500 - 600 Employee

• Project Manager

  • Mar 2020 - Mar 2022

  Established all the department SOPs, designed the selling tools and worked closely with the Director of Sales and F&B manager in the creation of new theme menus, special events and service standards. Developed strategic and promotional plan to drive Special Event/Rental sales for the venue/region to reach/exceed annual goal. Planned to include strategic initiatives, competitive analysis, insights on new areas of opportunity. Monitored changes in the sales / special events industry and developed strategies to improve and adjust to those changes. Responsible for the sales and operations of groups & events activities from negotiating ,planning, implementation to closing contract. Responsible of the coworking spaces and private offices of the hotel – developed account plan, connected daily, made key contacts with decision makers, identified business drives. Show less



JLL

• United States
• Real Estate
• 700 & Above Employee

• Facility/Reception

  • Feb 2018 - Jan 2020

  Handled trouble ticketing system from Amazon employees world wide and solved or redirected the enquiries. Managed and coordinated the new hires and terminations processes. Greeted, registered and directed external visitors and candidates using Amazon e-tools. Handled trouble ticketing system from Amazon employees world wide and solved or redirected the enquiries. Managed and coordinated the new hires and terminations processes. Greeted, registered and directed external visitors and candidates using Amazon e-tools.



Sofitel

• France
• Hospitality
• 700 & Above Employee

• Housekeeping Supervisor

  • Jul 2016 - Jan 2018

  Lead a team of 15 Room Attendants to maintain 128 rooms to the highest possible standards. Inspected guestrooms and public places within the hotel to ensure cleanliness. Attended AllStar BENELUX Accor program. Lead a team of 15 Room Attendants to maintain 128 rooms to the highest possible standards. Inspected guestrooms and public places within the hotel to ensure cleanliness. Attended AllStar BENELUX Accor program.



DoubleTree by Hilton Luxembourg

• Luxembourg
• Hospitality
• 1 - 100 Employee

• Trainee Housekeeping Supervisor

  • Apr 2015 - Oct 2015

  My responsibilities include the maintenance of guestrooms, working areas, and the hotel premises in general in a clean and orderly manner. Also coordinating daily housekeeping operations and maintaining the housekeeping operating standards. I was responsible for supervising room attendants to deliver an excellent Guest satisfaction and experience. On time to time basis may also be required to assist the Housekeeping Manager in various activities. I also did 2 month as Night shift supervisor where I was sometime requested to reset a departed room Show less



St. Regis Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Management Trainee

  • Sep 2014 - Feb 2015

  Training in Housekeeping Department Training in Human Resources Department Training in Housekeeping Department Training in Human Resources Department



Hilton Lyon

• France
• Hospitality

• Trainee Housekeeping Supervisor

  • May 2014 - Aug 2014

  Training as Housekeeping Supervisor Training as Housekeeping Supervisor



Hilton Mauritius Resort & Spa

• Mauritius
• Hospitality
• 1 - 100 Employee

• Management Trainee

  • Oct 2013 - Mar 2014

  Training in Sales & Marketing Training in Finance Training in House Keeping Training in Purchasing Training in Human Resource Training in Sales & Marketing Training in Finance Training in House Keeping Training in Purchasing Training in Human Resource



Heritage Le Telfair Golf & Spa Resort

• Management Trainee

  • Oct 2012 - Jul 2013

  Training in F&B Training in House Keeping Training in Butler Training in Front Office Training in Kitchen Training in Pastry Training in Sports & leisure Training in F&B Training in House Keeping Training in Butler Training in Front Office Training in Kitchen Training in Pastry Training in Sports & leisure