Experience

Unisystems Freight UK Ltd

• United Kingdom
• 1 - 100 Employee

• Warehouse Operations

  • Aug 2019 - Present



Allport Cargo Services

• Warehouse Operations Manager

  • Sep 2013 - Present

  Warehouse Manager for Allport Cargo Services - Tilbury. Responsible for the management of a 40,000 sq ft warehouse as well as running our e-fulfilment operation and standing in for Senior warehouse manager.

• E-fulfilment Manager

  • Jul 2012 - Sep 2013

  Responsible for delivering improvements with in the e-fulfilment operation whilst managing teams and current process. Identified and improved on current systems reducing picking errors from 4% to 0.06%. Introduced flexible working shifts to reduce ovrtime and additional labour from 25% to 12.5%. Promoted from position.

• Warehouse Supervisor

  • Jun 2011 - Jul 2012

  I was fortunate to have the opportunity to apply for a warehouse Supervisors job and succeed on the back of my previous work for Allport. I was accountable for daily warehousing operations including erts cargo and non-erts cargo management according to erts warehousing guidelines, housekeeping, KPI’s, labour requirements, ect- Promoted from position.

• Key Account Assistant

  • Jun 2009 - Aug 2011

  I was accountable for developing customer relations and improving on current operations for a key account. I worked closely with the current team member looking after and lead the way in finding improvements in customer relationship and warehouse operations. I joined at a difficult time because of operational difficulties with the client out of our control and the customers control. customer service and communicating directly on operations was new to me and a challenge i overcome with support from management and fellow staff. Success included improving picking accuracy, meeting deadlines, customer relations and improved margins as well as new business on the back of process developed for pick and pack operations.

• Warehouse Administrator

  • Sep 2006 - Jun 2009

  Searching for pastures new i was fortunate to land a role with in Allport Cargo services, formerly Allport. I was accountable for accurate record keeping for ERTs and learned a great deal in freight forwarding, a completely new concept to me. I quickly learned the job and gained new skills which enabled me to find new ways to execute my duties accurately and productively which were recognised by my fellow colleagues and in turn, my managers. I worked closely with customer services teams and the warehouse to ensure reporting of goods unloaded and despatched, reporting on cleared and uncleared cargo and maintaining accurate records for all work carried out with in the warehouse. Again, improving on the systems in place with the help and knowledge given to me to my work colleagues. My success in the role meant doors would open to new roles with in the Allport.



Rowan International Ltd.

• United Kingdom
• Wholesale
• 1 - 100 Employee

• Administrative Assistant

  • Jul 2005 - Aug 2006

  Keen to learn more i looked for an admin role with in the warehouse i was currently working for and was given the opportunity. This was no doubt a valuable experience for knowledge in warehousing. It came with new responsibilities which were all new to me and keen to learn all. It came with new skills to learn which i relished in. New duties included;•sort and distribute incoming mail to areas and staff within the organisation and dispatch outgoing mail •answer telephone enquiries from customers and assist other staff in the organisation with their enquiries. Another skill here was to curb the many 4 letter words in my Basildon bred vocabulary, successfully of course. •operate a range of office machines such as photocopiers, computers, faxes. Yes Faxes for any one under 30.•file papers and documents•undertake other duties as requested by managerI left Rowan having learned a great deal. The company was dynamic and I gained great insight about the company's operations as a whole. I was amazed by it's product and how it worked In the market. If I was to move on an up, I had to shake off the 'attitude' tar I had brushed myself with having joined the company at a young age. Impressions count, and it be difficult for working relationships to evolve pass a perception that has had time to imbed. With that, I moved on to pastures new.

• Basildon, Essex

  • Mar 2000 - Jul 2005

  I was taken on as a labourer at the start and quickly found enthusiasm in the warehousing industry. I was eager to learn the basic mechanics and get a forklift license so I could be fully utilised in the warehouse. Of course the forklift driving wasn't for love, the wage increase that came with forklift driving was the additional pub money i was looking for at 19 years old. I learned a great deal in in my early years as a warehouse op for which have helped me a great deal today.