Damien Chapman
Security Operations Manager at EGroup Security- Claim this Profile
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Bio
Experience
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EGroup Protective Services Group Pty Ltd
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Australia
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Security and Investigations
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1 - 100 Employee
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Security Operations Manager
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Nov 2021 - Present
Develop and implement comprehensive security strategies, policies, and procedures for International Towers Sydney.Conduct risk assessments and security audits to identify vulnerabilities and recommend appropriate mitigation measures.Collaborate with senior management to align security objectives with the organisation's overall goals and objectives.Manage and oversee the day-to-day security operations, including access control, surveillance systems, patrols, and emergency response procedures.Coordinate with contracted security service providers to ensure compliance with service level agreements and monitor their performance.Supervise security personnel, including hiring, training, and performance evaluation, to ensure a professional and competent security team.Maintain up-to-date knowledge of emerging security technologies and industry best practices and implement them as appropriate.Develop and implement incident response protocols to effectively handle security incidents, emergencies, and breaches.Coordinate with law enforcement agencies and other emergency services as required during critical incidents.Conduct investigations into security incidents and breaches, prepare reports, and recommend corrective actions to prevent future occurrences.Collaborate with tenants, building management, and other stakeholders to address security concerns and provide guidance on security-related matters.Conduct regular security briefings and trainings for staff, tenants, and contractors to promote a security-conscious environment.Foster positive relationships with external partners, such as law enforcement agencies, to enhance security capabilities and information sharing.Ensure compliance with relevant security regulations, industry standards, and legal requirements.Maintain accurate security records, incident logs, and documentation to demonstrate compliance and facilitate investigations. Show less
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Senior Security Control Room Operator
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Nov 2019 - Nov 2021
- Monitoring and Surveillance- Emergency Response- Access Control Management- Incident Reporting and Documentation- Communication and Coordination- System Troubleshooting- Proactive Monitoring
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Security Rover/Controller
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May 2019 - Nov 2019
- Conducting security patrols of the International Towers Sydney- Emergency Response
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The Star Entertainment Group
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Travel Arrangements
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700 & Above Employee
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Acting Security Supervisor
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Nov 2016 - May 2019
Supervising large teams of Security Operatives across the Casino precinct Supervising large teams of Security Operatives across the Casino precinct
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Education
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TAFE NSW
Certificate IV, Leadership and Management -
Applied Education
Certificate of Achievement -
Praesidium Risk and Resilience
Certificate of Completion - Mental Health Awareness - Courage to Converse -
Praesidium Risk and Resilience
Certificate of Completion - Situational Awareness Behaviour Analysis and Response -
Praesidium Risk and Resilience
Certificate of Completion - Customer Centric Security Provision Program -
Linked 2
Statement of Attainment -
Allies Security Training Centre
Certificate III Security Operations -
Homebush Boys High School