Damien McDowall

Manager ICT Service Delivery at Tourism and Events Queensland
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Brisbane Area

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Credentials

  • PRINCE2 Foundation
    The APM Group Ltd
    Dec, 2006
    - Nov, 2024
  • ITIL Foundation
    EXIN
    Nov, 2006
    - Nov, 2024
  • Microsoft Certified Professional
    Microsoft Corporation

Experience

    • Australia
    • Marketing Services
    • 100 - 200 Employee
    • Manager ICT Service Delivery
      • 2012 - Present

      Responsible for managing stakeholder relationships and providing leadership to the Service Delivery team, as well as contract and vendor management for all multi-sourced ICT services, to ensure a high level of service supporting the business in the delivery and use of its ICT projects, applications and systems. Responsible for managing stakeholder relationships and providing leadership to the Service Delivery team, as well as contract and vendor management for all multi-sourced ICT services, to ensure a high level of service supporting the business in the delivery and use of its ICT projects, applications and systems.

    • United States
    • Software Development
    • 700 & Above Employee
    • Director, Information Services (Asia-Pacific)
      • 2007 - 2011

      Reporting to the Vice-President, Global Information Technology with responsibility for the direction and supply of all IT services and information systems within the Asia-Pacific region to company employees.

    • Business Systems Support Manager
      • 2004 - 2007

      Reporting to the Director, Information Services with responsibility for management of the IT infrastructure and desktop support teams, as well as sole responsibility for the strategy, management, configuration, support and development of the corporate information systems and database systems.

    • Business Systems Consultant
      • 1999 - 2004

      Reporting to the Director, Information Services with sole responsibility for the management, configuration, support and development of the corporate information systems and database systems.

    • Australia
    • Law Enforcement
    • 700 & Above Employee
    • Analyst/Programmer
      • 1998 - 1999

      Responsible for the rapid design and development of specialised applications and information systems needed to fulfil specific policing needs and goals. Responsible for the rapid design and development of specialised applications and information systems needed to fulfil specific policing needs and goals.

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