Experience

WolfVision

• Austria
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• • Mar 2020 - Present

• • Mar 2020 - Present



BIS Digital, Inc.

• United States
• Software Development
• 1 - 100 Employee

• • Jan 2005 - Feb 2020

  As the Director of Technical Services, I am responsible for overseeing business growth through the expansion of our product portfolio. This includes creating and managing solutions for the purpose of audio reinforcement, video presentation, video conferencing and records capture. Key responsibilities include:• Overseeing solutions life-cycle from concept/definition to go-to market through EOL.• Translate client and market requirements into solutions definitions by using input from clients as well as accounting for market trends.• Ensure sales, marketing and support staff are trained.• Act as technical resource for pre-sale and post-sale teams.• Set pricing to ensure competitiveness and profitability.• Research target market trends and emerging technologies.• Research competitor offerings to perform feature analysis.Oversee all technical phases of the sales process including A/V system designs, demonstrations, product selection and end user training. Responsible for final approval of all sales quotes, overseeing all new customer projects, training and maintenance contracts, cost benefit analysis and new product development.Establish and direct the strategic long-term goals, policies and procedures for the information technology department. Including determining long-term systems needs and hardware acquisitions to accomplish the organization's business objectives. Show less

• • Jun 2003 - Dec 2004

  Responsible for all of the system administrator duties as well as; supervision of the nationwide customer service and technical support team. Oversaw the support of internal technical systems (Exchange, Salesforce.com, web services, etc..)

• • Feb 2003 - Jun 2003



Mars Music,Inc.

• Miami/Fort Lauderdale Area

• Assistant Technology Manager

  • Sep 2001 - Dec 2002

  Led day-to-day operations of Help Desk, application delivery and development, network administration and data center management operations. Assisted the Studio Design team in implementing the proper technology to assure client needs were met. Led day-to-day operations of Help Desk, application delivery and development, network administration and data center management operations. Assisted the Studio Design team in implementing the proper technology to assure client needs were met.