Damian Pustula
Talent Acquisition Executive at HBD Partners- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Become a Customer Service Specialist
LinkedInMar, 2021- Nov, 2024 -
Become a Manager
LinkedInMar, 2021- Nov, 2024 -
Building Rapport with Customers
LinkedInMar, 2021- Nov, 2024 -
Coaching and Developing Employees
LinkedInMar, 2021- Nov, 2024 -
Creating Positive Conversations with Challenging Customers
LinkedInMar, 2021- Nov, 2024 -
Customer Service Foundations
LinkedInMar, 2021- Nov, 2024 -
Customer Service: Call Control Strategies
LinkedInMar, 2021- Nov, 2024 -
Customer Service: Handling Abusive Customers
LinkedInMar, 2021- Nov, 2024 -
Customer Service: Problem Solving and Troubleshooting
LinkedInMar, 2021- Nov, 2024 -
Customer Service: Serving Customers Through Chat and Text
LinkedInMar, 2021- Nov, 2024 -
De-Escalating Intense Situations
LinkedInMar, 2021- Nov, 2024 -
Delegating Tasks
LinkedInMar, 2021- Nov, 2024 -
Leading Productive Meetings
LinkedInMar, 2021- Nov, 2024 -
Make the Move from Individual Contributor to Manager
LinkedInMar, 2021- Nov, 2024 -
Managing a Customer Contact Center
LinkedInMar, 2021- Nov, 2024 -
Managing a Customer Service Team
LinkedInMar, 2021- Nov, 2024 -
Onboarding New Hires as a Manager
LinkedInMar, 2021- Nov, 2024 -
Performance Management: Setting Goals and Managing Performance
LinkedInMar, 2021- Nov, 2024 -
Administrative Human Resources
LinkedInFeb, 2021- Nov, 2024 -
Building Self-Confidence
LinkedInFeb, 2021- Nov, 2024 -
Leadership Fundamentals
LinkedInFeb, 2021- Nov, 2024 -
New Manager Foundations
LinkedInFeb, 2021- Nov, 2024 -
Performance Management: Conducting Performance Reviews
LinkedInFeb, 2021- Nov, 2024
Experience
-
HBD Partners
-
United Kingdom
-
Staffing and Recruiting
-
1 - 100 Employee
-
Talent Acquisition Executive
-
May 2022 - Present
We specialise in recruiting senior level positions into the Hospitality & Leisure sector. Specialist functions include Operations, Finance, HR, Sales, Marketing & PR.Please contact me on 020 3771 9825 or damian@hbdpartners.co.uk We specialise in recruiting senior level positions into the Hospitality & Leisure sector. Specialist functions include Operations, Finance, HR, Sales, Marketing & PR.Please contact me on 020 3771 9825 or damian@hbdpartners.co.uk
-
-
-
Mitie
-
United Kingdom
-
Facilities Services
-
700 & Above Employee
-
Site Manager (Covid 19 - Testing Centre)
-
May 2021 - May 2022
• Directly responsible for the overall management of the testing operation;• Manage personnel resources and train and motivate the team of 20 employees to deliver service excellence;• Manage all activities and outputs of the Local Testing site, ensuring the safety of all staff and service users;• Ensure timely preparation and submission of all reports and returns as required;• Ensure the supply of test kits and PPE, managing ongoing inventory;• Read and interpret directives and documentation issued;• Carry out instructions provided in a written, oral or diagram form.• Record keeping and ensuring safety regulations and procedures are adhered to.
-
-
-
Fidessa
-
United Kingdom
-
Software Development
-
400 - 500 Employee
-
Client Services Representative
-
Mar 2020 - Oct 2021
-
-
-
Compass Group
-
United Kingdom
-
Food and Beverage Services
-
700 & Above Employee
-
Testing Operative (Covid - 19 Testing Centre)
-
Oct 2020 - May 2021
-
-
-
Lendlease
-
Australia
-
Real Estate
-
700 & Above Employee
-
Client Services Representative
-
Jun 2018 - Feb 2020
-
-
Education
-
-
Wyższa Szkoła Bezpieczeństwa i Ochrony im. Marszałka Józefa Piłsudskiego
Bachelor's degree, National Security Policy Studies -
-
Wyższa Szkoła Bezpieczeństwa i Ochrony im. Marszałka Józefa Piłsudskiego
Bachelor's degree, National Security Policy Studies
Community
