Experience

Grove Hardware Limited (Mitre10)

• New Zealand
• Retail
• 1 - 100 Employee

• Store Transformation Advisor

  • Jan 2023 - Present

• Senior Human Resources Advisor

  • Apr 2022 - Dec 2022

  This role covers the function of Human Resources across 3 Mitre 10 stores (250+ employees) with three direct reports. The role includes: recruitment, learning & development, employment relations, employee engagement, compliance & administration. RECRUITMENT: ensure the stores are effectively staffed to meet the needs of the business through overseeing and managing the end to end recruitment process. Ensure all new team members are professionally inducted into the business. Develop and implement effective retention strategies and carry out regular planning & succession reviews with management.LEARNING & DEVELOPMENT: develop team members in a way that maximises performance through organising, planning and delivering tailored training programs. Monitor and evaluate the effectiveness of training activity. Facilitate workshops and skills development programmes. Provide advice and guidance to managers on the creation of PDP’s to bring about growth & development of team members. EMPLOYEMNT RELATIONS: ensure all employee relation issues are processed in a fair and reasonable manner and in line with current legislation. Provide guidance and advice to management on disciplinary action and performance issues. Conduct disciplinary meetings when required. Ensure team members are kept up to date with all relevant communications. Show less



Mad Mex Fresh Mexican

• Australia
• Food and Beverage Services
• 100 - 200 Employee

• Training & Operations Manager

  • Jan 2019 - Apr 2022

  This role covers a number of functions within the New Zealand brand including: HR (recruitment, learning & development, performance management, employment relations) and Operations (managing day-to-day operations of restaurant performance, systems management. RECRUITMENT: end to end recruitment and onboarding – including: ATS utilisation, job ad creation and posting, shortlisting, interviewing (phone and face to face), reference checking, contract generation and onboarding TRAINING & DEVELOPMENT: implementation of learning and development program – including: utilising LMS to deliver training programs tailored to restaurant staff (online training modules), resource creation, creating training plans, and facilitating training workshops EMPLOYMENT RELATIONS: Ownership of the HR function within the network – including performance management and reviews, coaching and supporting, advising managers and employees on employment relations, implementing employee retention and engagement program OPERATIONS: Managing day-to-day operations of the business – including cost management, reviewing and reporting on restaurant performance (KPI’s), operations manager for multiple locations, lead and project manage new restaurant openings Show less


Nando's Australia & New Zealand
• Australia
• Hospitality
• 500 - 600 Employee
• Restaurant Manager

  • Jun 2017 - Jan 2019

PAK'nSAVE
• New Zealand
• Retail Groceries
• 1 - 100 Employee
• HR Compliance Administrator

  • Jan 2017 - Jul 2017

Whanganui District Health Board
• Clinical Records Administrator

  • Apr 2016 - Jan 2017

KFC
• United States
• Restaurants
• 700 & Above Employee
• Restaurant General Manager

  • Aug 2012 - Apr 2016